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BMW of Norwood

Norwood, MA

4.7
1,565 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,565 reviews

August 27, 2025

Amazing service. I have always received top notch care for my x3. The staff is extremely helpful and a pleasure to work with More

by Elizabeth R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Aug 27, 2025 -

BMW of Norwood responded

Hello Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2025

BMW of Norwood treated my wife like a celebrity today when she brought her new X1 in for service. Provided a free loaner car as well. The service could not be better. More

by Mbesso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Aug 27, 2025 -

BMW of Norwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2025

They provide outstanding service and take the time to go over any issues to make sure to address them. Superior service!!! More

by Merci!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen service manager Daniel Drinkwater service representative
Aug 27, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Aug 27, 2025 -

Merci! responded

Thank you for the outstanding service & train others to be as effective as you are and you will get even more kudos as your team gets better and better! Merci!

August 26, 2025

Jayme was my service provider. She’s great. The issue I felt was with the cashier, she got MAD at me because I was checking the invoice before making the payment. Her words: PAY!! More

by shubhamverma7106
Recommend Dealer
Yes
Employees Worked With
Jayme
Aug 29, 2025 -

BMW of Norwood responded

Shubham, I’m happy to hear that Jayme was great, we feel the same way about her. I’m disappointed to hear about your transaction with our cashier. I’ve already left you a voicemail so we can discuss further, if you would please return my call at 781.278.1214 or if email is better I can be reached at ttoppan@group1auto.com. Sincerely, Tom Toppan General Manager BMW of Norwood

August 25, 2025

Great service! Efficient, responsive and easy. Sean was excellent to work with. Came in for new tires and oil change More

by deirdrefessenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry
Aug 27, 2025 -

BMW of Norwood responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2025

Overall, we had a good experience with BMW Norwood. However, we deducted 1 star because it took the workshop a week to work on a dent. It was really nice repairing work, but it would have been nicer More

by arcs04.what
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Manesha
Aug 27, 2025 -

BMW of Norwood responded

Thank you for sharing your experience with us. We’re glad to hear you found our team easy to work with and that you were pleased with the repair quality. We also appreciate your feedback about the wait time and pricing, and we’ll use it to improve our processes moving forward. Your input is valuable, and we hope to provide an even smoother experience on your next visit. BMW of Norwood service team, 781-762-2691

August 24, 2025

They take care of your car like it was their own. Also they updated you in everything. More

by bernadera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabelle Guererro
Aug 26, 2025 -

BMW of Norwood responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 22, 2025

A1 Service! !! Everyone from the techs to the reps treated me very well and went over and beyond! More

by Cliffparfait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Macdonald
Aug 25, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 22, 2025

My advisor was respectful and addressed all my concerns. Anabel also went above beyond to make everything went smooth, More

by tteal727
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Aug 25, 2025 -

BMW of Norwood responded

Hi, thanks for your praise and kind comments about Anabel and team. Please don't hesitate to reach out to us if there's anything more we can do!

August 21, 2025

Service advisor was very helpful and knowledgeable. Service was done in timely manner and provided Lyft service More

by Cliueac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Aug 25, 2025 -

BMW of Norwood responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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