BMW of Norwood
Norwood, MA
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This dealer’s service and customer care was excellent. The service advisor was attentive and delivered all that was expected in an efficient and timely manner. The service advisor was attentive and delivered all that was expected in an efficient and timely manner. More
Kyle Macdonald was an amazing sales rep Professional, diligent, patient, responsive, incredibly knowledgeable and considerate Gave us just info we need to decide without pressure He is a perfect ambas diligent, patient, responsive, incredibly knowledgeable and considerate Gave us just info we need to decide without pressure He is a perfect ambassador for any dealership He was the major reason we worked with this dealer for a purchase of our first BMW and we received a very attractive offer and proposal from Kyle Between our order and final pickup, Kyle had done everything to exceed our expectations, including having the vehicle exactly what and when he projected. He has delivered a vehicle with everything we requested and more; all within finance parameters that matched our budget targets. Kyle was also patient and sensitive to our personal circumstances that required special attention. I would highly recommend BMW Norwood and Kyle to anyone who asks about BMW dealers. In addition, all of the supporting team, including Carol Lynne and Junior in Finance; as well as Genius Gabe, together with oversight input from Kapryse, contributed collectively to make the purchase and driveway experience as flawless as can be. In 55 years of my car buying and leasing track record, Kyle and the team created clearly the least stressful process . . . at a time when that outcome was important to us. More
Great customer service and follow up they always assist and give step by step. I’ve been a customer since 2017 and would recommend to everyone. It’s always been a great experience. and give step by step. I’ve been a customer since 2017 and would recommend to everyone. It’s always been a great experience. More
Honestly, I am always happy to go there. I have friends and family there, Theressa, Leanna, and Jayme. They are a very wonderful team that gets the job done to serve every customer. Even tho I have friends and family there, Theressa, Leanna, and Jayme. They are a very wonderful team that gets the job done to serve every customer. Even though I live far away from the dealership. That doesn't batter me to see my very good friends. Thank you so much for the great service! More
Amazing place, definitely recommend the staff and management are very kind. Thank you too Kyle my salesman I purchased my second g80 M3! management are very kind. Thank you too Kyle my salesman I purchased my second g80 M3! More
Top tier! ! One of the best service I ever experienced at BMW! And my service advisor Jayme was awesome, she kept me updated on my vehicle and provided ultimate ! One of the best service I ever experienced at BMW! And my service advisor Jayme was awesome, she kept me updated on my vehicle and provided ultimately my options and solutions. Thank you so much! More



