Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

BMW of Norwood

Overview Reviews (1,399) Inventory (192)

BMW of Norwood

Name: BMW of Norwood
Address: 918 Providence Hwy, Norwood, MA, 02062, US
Telephone: (781) 816-2389
Rating: 4.8

4.8

1,399 Reviews

918 Providence Hwy, Norwood, Massachusetts 02062

Directions Directions

Sales: (781) 816-2389

Service: (781) 816-2389

Parts: (781) 816-2389

Contact Dealership

BMW of Norwood

Norwood, MA

Overview

Reviews

Vehicles

4.8

1,399 Reviews

Call Dealership (781) 816-2389

View Awards

918 Providence Hwy

Norwood, MA

02062

Directions

4.8

1,399 Reviews

Write a Review

View 2 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 2 Awards

Overview Reviews (1,399) Inventory (192)

Contact BMW of Norwood

Sales: (781) 816-2389

Service: (781) 816-2389

Parts: (781) 816-2389

Call (781) 816-2389

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

customer service buying experience car service inspection loaner car loan sales person phone call

By Type

Showing 1,399 reviews

August 16, 2023

SERVICE VISIT

Service department was helpful and efficient. Friendly beyond words. Will definitely pass along good words. Friendly beyond words. Will definitely pass along good words. More

by Hello

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Despina Karalis-Palmeira

Report | Print

August 12, 2023

SERVICE VISIT

Excelente service , Jayme Snyder did great . Thank you for time and compromise. Will definitely ask you her for future visits Thank you for time and compromise. Will definitely ask you her for future visits More

by Ksa.arango

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jayme Snyder

Report | Print

Sep 03, 2023 -

BMW of Norwood responded

Thank you for your kind words about Jayme and her dedication to providing you with an excellent service experience. It was our pleasure to take care of your automotive needs. We appreciate your business and the Five-Star review!

August 12, 2023

SERVICE VISIT

This was a great experience. The staff were very helpful and got my issue taken care of right away. The staff were very helpful and got my issue taken care of right away. More

by CJ

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dan Drinkwater

Report | Print

Sep 03, 2023 -

BMW of Norwood responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 11, 2023

SERVICE VISIT

I always go to this dealer and the service always great ! !! And very friendly people !! And very friendly people More

by Wq5769

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Anabel (I give her 5 stars)

Report | Print

Aug 23, 2023 -

BMW of Norwood responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 09, 2023

SERVICE VISIT

Outstanding experience in both Sales (Mario and Steve Martin), service (Dan MacDonald, Dan Drinkwater, and most recently Melvin). I’ve tried other BMW dealers and always return to BMW Norwood, formerly Martin), service (Dan MacDonald, Dan Drinkwater, and most recently Melvin). I’ve tried other BMW dealers and always return to BMW Norwood, formerly Gallery. I’ve had a 7-series, four 5-series, a 3-series, and my current 4-Series convertible (as well as 3 S-Classes and an E-Class and have found BMW to be preferable. More

by david.cochran

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Melvin, Dan Drinkwater, Dan MacDonald

Report | Print

August 08, 2023

SERVICE VISIT

Carlos Vasquez took great care of me. Service department always does a good job when I bring my car in for service Service department always does a good job when I bring my car in for service More

by bs41us

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Carlos Vasquez

Report | Print

Aug 12, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

August 07, 2023

SERVICE VISIT

Open and honest communication with Service advisor. . Service appointment easily made online and my wait at dealership wasn’t long at all. Great Job! . Service appointment easily made online and my wait at dealership wasn’t long at all. Great Job! More

by katey.cohane

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Teresa Mullen

Report | Print

Aug 12, 2023 -

BMW of Norwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

SERVICE VISIT

Service advisor is very knowledgeable and communicative. I really appreciate all the excellent advice and suggestions to service my vehicle. I really appreciate all the excellent advice and suggestions to service my vehicle. More

by Ahmed M

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Anabel Guerrero

Report | Print

Aug 14, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

SERVICE VISIT

Great facility with excellent treats for customers. The service repair quality is also great. However, customer service employees need to have a realistic idea of their mechanics workload so as to bett The service repair quality is also great. However, customer service employees need to have a realistic idea of their mechanics workload so as to better inform customers of their wait time. More

by yousenel

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jayme

Report | Print

Sep 25, 2023 -

BMW of Norwood responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at (781) 810-8982. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Alex Archer General Manager aarcher@bmwnorwood.com

August 04, 2023

SERVICE VISIT

The service department, from advisor Teresa to technician Mathew and everyone else part of the team, is hardworking and attentive and does a great job! Mathew and everyone else part of the team, is hardworking and attentive and does a great job! More

by Bill

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Teresa, Mathew

Report | Print

BMW of Norwood

BMW of Norwood Awards Awards

Showing 1,399 reviews

Map and Directions to BMW of Norwood