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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,399 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,399 reviews

July 25, 2023

Sokal Sota was excellent and made the process easy. I was able to purchase a new vehicle on the spot, have it registered at the dealership and go home with it. More

by Antoinette Giugliano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sokal Sota
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Jul 28, 2023 -

BMW of Norwood responded

Antoinette, we are glad we could help! Congratulations on your new vehicle!

July 24, 2023

Service ok. Rep ok. They fixed problem but I left with different issues with little help More

by dscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin
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July 21, 2023

Fantastic personal service. No pressure. Sales agent went above and beyond. Highly recommended. Free water!! More

by astro-geek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pavlo Hoshovsky, Heather Dumas
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Jul 24, 2023 -

BMW of Norwood responded

We're glad that you had an excellent experience with your recent visit.

July 21, 2023

Ali is great! He is very professional and knows what he is doing. He is a problem solver and I feel that I can trust him with my vehicle needs. He has been the More

by Jen lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kooros
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July 21, 2023

Great services. Only thing that I experienced was that the loaner vehicle had previous uses belongings in it as well as tire inflation warnings. More

by pjmsr51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kooros
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Dec 05, 2023 -

BMW of Norwood responded

Thank you for your feedback about the issues you encountered while using your loaner vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Alex H. Archer, V General Manager aarcher@bmwnorwood.com

July 21, 2023

The service was great and my service advisor was awesome. She kept me in the loop and explained everything to me. More

by Jmusto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen 10 Stars
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Sep 03, 2023 -

BMW of Norwood responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

July 20, 2023

Always got good service care . Carlos with other’s staff are great . Love my Bmw More

by cherfils
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
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Jul 25, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

July 19, 2023

I needed service quickly and this dealership made sure that I was taken care of in my time frame and my wait was reasonable. More

by Brad Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin!!!
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Jul 20, 2023 -

BMW of Norwood responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 18, 2023

Pleasure doing business there. Everything went as expected and on time. The whole staff is great and the overall experience was fantastic. More

by Mastersingh24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Laferrara, Paul Bonitto, Jr.
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July 17, 2023

The BMW GALLERY in Norwood is exceptional in every way. My salesman Roger Laferrarra was spectacular in getting me into the car I wanted. Paul the Genius (goes over electronics and car specs) very helpful More

by ragusabruno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa in service dept , Ian Cunningham, Roger Laferrara, Junior Rodriguez, Heather Dumas, Rodrigo Lembo, Despina Karalis-Palmeira
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Jul 17, 2023 -

ragusabruno responded

Roger LaFerrara, Paul, the genius, and all the service dept representatives that I see Teresa Mullen, Ridrigo and front desk are all so helpful.

Jul 18, 2023 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it!

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