Back

BMW of Norwood

Norwood, MA

4.7
1,565 Reviews

918 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 1,565 reviews

August 21, 2025

Jayme from the front desk was extremly rude to my wife and I. I went to get my car serviced and would recieve a loaner car and because I told her that I prefered an SUV over a sedan to drive while my car More

by lubinf6@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAYME
Aug 26, 2025 -

BMW of Norwood responded

Lubinf6, I am sorry to learn of this situation. We do not take issues like this lightly and we will address this internally as well as take the opportunity to use this in training for all of our team members. We greatly appreciate and value your service business as well as the multiple vehicle purchases from us. I hope this does not deter you from returning and please feel free to reach out to me directly if you would like to discuss further as I am unable to locate your information in the system based off of the name the review as posted under. Sincerely Tom Toppan, General Manager BMW Norwood 781.278.1214 or ttoppan@group1auto.com

August 20, 2025

Brought my car in for a warranty-covered tire replacement. Process couldn’t have been smoother! More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in Service
Aug 22, 2025 -

BMW of Norwood responded

Hi Gabe, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2025

The entire service staff is professional and very helpful. Making my service visit a wonderful experience. More

by isell2eat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime and Teresa
Aug 23, 2025 -

BMW of Norwood responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2025

Very nice work and timely I would recommend them to anyone friendly environment and very professional More

by Zarivera541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Aug 23, 2025 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Thanks again for the recommendation, and have an amazing day!

August 19, 2025

Excellent customer service! They have employees who are knowledgeable, considerate and professional. I like BMW of Norwood. Special thanks to Jayme for your help and advice. More

by J Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
Aug 22, 2025 -

BMW of Norwood responded

Hello Johnson, we're happy you found Jayme to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2025

It’s always the best experience I’d recommend anyone to have their car serviced. It’s 100% satisfactions guaranteed. More

by Holleylamont617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Aug 20, 2025 -

BMW of Norwood responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

August 16, 2025

Excelent service and Every body is so nice I am recoment to my Friends an family More

by Alejandro Hernández
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela is the best, Alex Archer, Natasha Diaz
Aug 17, 2025 -

BMW of Norwood responded

Hi Alejandro, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2025

BMW of Norwood has great people offering clear communication, sound advice and excellent service and follow up. More

by jdipi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas RJ Dougherty
Aug 17, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2025

Took my X1 in for routine service and Sean was a tremendous help! He was very personable and professional. The entire process went smoothly. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry
Aug 17, 2025 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2025

I recently had my BMW E46 M3 serviced at BMW of Norwood, and I was thoroughly impressed with the professionalism of the team from start to finish. The service was exceptional, and the facility was top-notch More

by ziad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 26, 2025 -

BMW of Norwood responded

Thank you for your kind words and for trusting us with your BMW E46 M3. We are glad to hear that you were impressed with the professionalism of our team and the quality of service you received. We also appreciate your perspective on the timeless appeal of classic BMW models, and we value your passion for the brand. We look forward to serving you again in the future. BMW of Norwood, 781-762-2691

...
7
...