
BMW of Norwood
Norwood, MA
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Anabel was very easy to work with and provided excellent assistance with my vehicle needs. She made the process smooth and efficient, and truly appreciated her professionalism and support. assistance with my vehicle needs. She made the process smooth and efficient, and truly appreciated her professionalism and support. More
Hayk has been the best service advisor. I came in all flustered because of the issue with my car and he calmed me down instantly, got me the best loaner vehicle, and made the process seamle I came in all flustered because of the issue with my car and he calmed me down instantly, got me the best loaner vehicle, and made the process seamless. Thank You! More
There were issues with the car I bought. The general manager went above and beyond his job to get a replacement to ensure I was happy with bmw. The general manager went above and beyond his job to get a replacement to ensure I was happy with bmw. More
I had an Oil-Change appointment, Sean & the Team took real good care of me and the automobile. Sent me real-tyme updates in what was happening every second. 🦍 real good care of me and the automobile. Sent me real-tyme updates in what was happening every second. 🦍 More
I had a fantastic experience working with Chau Vu at BMW Norwood. She helped me build my X6 exactly the way I wanted. Chau is very knowledgeable about the car features and truly understands her customers’ n Norwood. She helped me build my X6 exactly the way I wanted. Chau is very knowledgeable about the car features and truly understands her customers’ needs. Her professionalism and attentiveness made the entire process smooth and enjoyable. She’s a great asset to the company and definitely deserves recognition for her outstanding service. More
I had brake light on my Dash that gave me concern, and from the time the Service Bay Doors opened, I was greeted with immediate concern and respect. My 4 tires were checked immediately with an electronic from the time the Service Bay Doors opened, I was greeted with immediate concern and respect. My 4 tires were checked immediately with an electronic device that measures tread depth. I was then escorted to my service advisor Pasquale Napolitano. Pasquale was amazing! He is very knowledgeable when it comes to BMWs. I was very impressed with his quick response in getting my concerns addressed. I was also impressed with the video of my multi-point inspection! More
Roger Laferrara Was great. We walk in and were treated like you would expect from a dealership of this caliber. Roger listened and asked pointed questions to better understand We walk in and were treated like you would expect from a dealership of this caliber. Roger listened and asked pointed questions to better understand what we wanted. Roger did not try to sell us something we didn’t ask. Roger was very personable and relatable. More