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BMW of Norwood

Norwood, MA

4.7
1,844 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,844 reviews

May 07, 2026

Excellent service, knowledge and help. Thoughtful and straight forward. Would definitely recommend to others without hesitation More

by Stephen.p.spielberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger laferrara
May 14, 2026 -

BMW of Norwood responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2026

Is a good dealership and good quality service, nice facilities and nice people who are friendly and helpful with customers More

by Ariel Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabel Gerrero
May 14, 2026 -

BMW of Norwood responded

Hi Ariel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2026

Friendly, fair, prompt. Explained everything clearly. Prices were reasonable. Very pleasant experience. Will definitely return. More

by Satisfied service customer from Newton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bras
May 14, 2026 -

BMW of Norwood responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2026

Been going there for years and as usual, great service, extremely fast and efficient. I didn’t even have time to use the loaner. More

by maab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 14, 2026 -

BMW of Norwood responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

Excellent service, professional staff, clear communication, timely completion, and a smooth, hassle-free BMW experience overall. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
May 14, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 01, 2026

Jenny - Service Advisor was thorough, she did misjudge amount of time it would take. Ended up ordering a ride after 2 hours. Cashier very rushed and impatient when I was the only customer she needed to sp More

by tammy.bhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny - service , Natasha Diaz
May 14, 2026 -

BMW of Norwood responded

Thank you for your feedback and for recognizing Jenny’s thoroughness. We apologize for the delay and for your experience at checkout, as this is not the level of service we aim to provide. Your comments will be addressed with our team to improve both timing and customer interactions. We hope to provide a more seamless experience on your next visit.

May 01, 2026

I’ve dealt with Dan Drinkwater for more tan 10 years, and he’s always provided outstanding service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
May 14, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 01, 2026

This dealership is the best. The service technicians are very knowledgeable and services very quick specifically Douglas at BMW service department is fantastic. More

by Bill's Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas (RJ) service department , Alex Archer, Natasha Diaz
May 14, 2026 -

BMW of Norwood responded

Hello, we are so happy to read such a great review about BMW of Norwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2026

The staff at this dealership are very friendly and responsive. The dealership has a rich inventory and they are very knowledgeable about every vehicle in stock. Pavlo, who served me directly, was espe More

by Su
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pavlo Hoshovsky five stars
May 14, 2026 -

BMW of Norwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2026

Manny was our sales rep. He was friendly and knowledgeable. He was patient and helpful answering our questions. More

by tracys
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
May 14, 2026 -

BMW of Norwood responded

Hello, we're happy you found Manny to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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