BMW of Norwood

Very Professionalism, reliability work, courtesy and punctuality. I am using BMW in Norwood since I bought My Z4. I always got an excellent and very professional work done in ma car with Ali K and also punctuality. I am using BMW in Norwood since I bought My Z4. I always got an excellent and very professional work done in ma car with Ali K and also Theresa. They are the BEST in town. More

The staff in the service department are friendly and helpful. My car was ready when expected. helpful. My car was ready when expected. More

BMW Gallery's attention to detail is wonderful Everything gets taken care of with zero problems. Everything gets taken care of with zero problems. More

Great service team to work with and always very helpful. They are the only dealership that I trust and go to. They are the only dealership that I trust and go to. More

Service was great the staff was friendly great experience would recommend and go back again would recommend and go back again More

This was my first experience with Norwood BMW service department. I was impressed with the level of professionalism and amenities provided by the Dealership department. I was impressed with the level of professionalism and amenities provided by the Dealership More

I was sitting in the waiting room waiting for my car speaking to somebody else that was there and he said he like BMW of Norwood too because they treat him right and me too that’s what I told him they d speaking to somebody else that was there and he said he like BMW of Norwood too because they treat him right and me too that’s what I told him they don’t take a long time with your car they get right to the point in a good people and Camron was my service manager or service consultant was very very very nice very personable get me to the point and I didn’t stay there long time In-N-Out and my friend that I was talking to said the same thing too and I told Cameron how everybody enjoyed BMW of Norwood it’s one of the best places to be More

Norwood Service team are professional and have great employees. Cameron handle my repair request with courtesy and fairness. He is a great person. Highly recommend! employees. Cameron handle my repair request with courtesy and fairness. He is a great person. Highly recommend! More

Excellent service and professional staff members throughout my service appointment. BMW Norwood is the best! throughout my service appointment. BMW Norwood is the best! More

My X1 has 30k miles and began stalling out and needed brakes in January. I paid over $800 for back brakes and received the software upgrade. My car received a full inspection of front brakes as well. No brakes in January. I paid over $800 for back brakes and received the software upgrade. My car received a full inspection of front brakes as well. No issues. By end of March, no brake sensor went off and suddenly my pads are completely worn and grinding against my rotors. Now my car needs both pads and rotors. We brought the car in and spoke with Ali in service. He told us it was impossible for my car to need brakes because they were just fully checked. When he drove it he realized we were correct. Ali told us that this time front brakes would cost $1k. When asked, he could not offer any explanation as to why the sensor did not go off or why 2 months after this same team inspected my brakes, they were completely bare and grinding. I just wanted to understand what I was paying for and how it happened. I called the service manager and never received a call back. We took it back and my car is still not safe to drive. Very Disappointed. More