Back

BMW of Norwood

Norwood, MA

4.8
1,394 Reviews

918 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 1,394 reviews

January 15, 2022

BMW Norwood stands behind their work which is rare these days in any industry ESPECIALLY in auto sales & service!!! I recently went for an oil change and it was quick and easy! They are pleasant, accommodat More

by Chris Labruzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Mullen, Rodrigo Lembo
Jan 19, 2022 -

BMW of Norwood responded

Thank you for your thoughtful review, Chris. We're glad to hear you had such an outstanding experience working with Rodrigo. Please let us know if we can ever assist you again in the future!

January 14, 2022

Beautiful place after renovation. Service adviser was great. Loaner car ready right away. My car was spotless when I picked it up.! All in all a great job by all. Thank You all! More

by richman180
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cameron Wilmot
Jan 19, 2022 -

BMW of Norwood responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great car buying experience.

January 13, 2022

They made the process very easy. I would highly recommend them. Plus you can’t beat a BMW !! Greg More

by Xhawks97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeel Dawam, Paul Bonitto, Jr.
Jan 13, 2022 -

BMW of Norwood responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

January 07, 2022

Great knowledgeable team who are patient and attentive to all your BMW needs. Flawless from check in to check out. More

by SB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yousif, Dee Smith, Heather Dumas, Carlos Vasquez
Jan 13, 2022 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 07, 2022

I went in for an oil change, inspection sticker and switch out one tire. I was there for 4 1/2 hours. I had an appointment but still had to wait that long. More

by pattianncavanaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodrigo Lembo
Jan 13, 2022 -

BMW of Norwood responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Alex Atcher the General Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.

January 07, 2022

Excelllent Service! My service adviser Teresa Mullen was exceptionally nice and accommodating. My SUV was in and out on time and car was left immaculate! More

by Bjob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Mullen
Jan 13, 2022 -

BMW of Norwood responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an excellent service experience! We thank you for your business and look forward to your next visit!

January 04, 2022

20 years of great sales and service. I drive a distance to this dealership, but it is worth it. More

by MJM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Laferrara
Jan 06, 2022 -

BMW of Norwood responded

Thank you! We are thrilled that our team provided you with the best experience! We thank you for your continued business!

January 04, 2022

I when to the dealer looking for a new car the attention I get was great , I was very satisfied with everyone at the dealership More

by arman.dob.12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Michael Yousif, Jake Archer, Sarah Elsmore, Heather Dumas
Jan 06, 2022 -

BMW of Norwood responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

January 04, 2022

Some things are real good but there are many thing that require improvement. Communication with customers is a mesh, wrong info send by automated computer is one thing! More

by Lvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Mullen
Jan 07, 2022 -

BMW of Norwood responded

I apologize that you experienced this experience during your service visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you. Alex Archer General Manager aarcher@driveiragroup.com

January 04, 2022

Teresa Mullin provides excellent & personalized service. She is available and attentive. She communicates clearly and lets you know the price before you commit. More

by marthacolabella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Mullin my service person does an excellent job scheduling and seeing to all of my needs during my service. I highly recommend Teresa,
Jan 06, 2022 -

BMW of Norwood responded

Thank you for your kind words for Teresa, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

...
87
...