Back

BMW of Norwood

Norwood, MA

4.7
1,801 Reviews

918 Providence Hwy

Norwood, MA

02062

Directions

By Type

Showing 1,801 reviews

March 14, 2026

Best service experience I have had at BMW . Carlos and his team were incredibly helpful, responsive, timely, and attentive. More

by nicpchappell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 16, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Been coming back here for years. The staff is friendly, patient, and knowledgeable. Big thanks to RJ during this visit for walking me through the process and making me feel at ease. More

by BennyF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ, Chris Carbone
Mar 14, 2026 -

BMW of Norwood responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2026

As always, Jayme is welcoming & efficient. She assures that my questions are answered, and that service items requested are addressed. I also appreciate that she ensures that a courtesy car is More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
March 07, 2026

The service at BMW Norwood is excellent and exceptional, they treat the customer very well and fairly. More

by mnsimpson02136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Snyder
Mar 09, 2026 -

BMW of Norwood responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 07, 2026

Good and friendly service. My BMW specialist was very helpful and attentive. Lounge area and bathroom could some decor and maybe a few plants to make it feel more cozy while yo More

by Sacha.stadhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Mar 13, 2026 -

BMW of Norwood responded

Thank you for your feedback. We're glad to hear you received friendly and attentive service from your BMW specialist. We appreciate your suggestion regarding the lounge area and will keep it in mind as we continue working to enhance the waiting experience. BMW of Norwood - 781-762-2691

March 04, 2026

the service department at BMW of Norwood is elite. Super professional, organized and clean. Ask for TJ, he will treat you like family. Definitely recommend. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Mar 07, 2026 -

BMW of Norwood responded

Hi David, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you have any further questions, please give us a call. We're always happy to help!

March 03, 2026

People were great to deal with. Very knowledgeable and made us feel comfortable. I would highly recommend them. More

by ernest.stokes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle MacDonald and Kapryce
Mar 09, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. Thanks for the recommendation, and have an amazing day!

March 02, 2026

Went in for regular service today. My experience with this dealership is always super. Sandi S.👏🏼 More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer
Mar 05, 2026 -

BMW of Norwood responded

Hello Sandi, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

March 02, 2026

BMW of Norwood is great. I was able to setup my appointment for the next day and they were able to service my car quickly without any issues. The service advisors are great More

by joshuagiguere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
Mar 05, 2026 -

BMW of Norwood responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

March 01, 2026

Ian and Alex’s were very knowledgeable, this is my third purchase with Ian. Our family will not purchase a car elsewhere. More

by Naoufal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
Mar 04, 2026 -

BMW of Norwood responded

Hi, we're happy you found Ian and Alex’ to be so supportive during your experience here at BMW of Norwood. If you have any further questions, please give us a call. We're always happy to help!

...
9
...