BMW of Norwood

Very prompt and responsive- Service team was courteous and professional for sure! I really appreciate Francisco being available and responding via text! His delivery was thoughtful and genuine. No one wan and professional for sure! I really appreciate Francisco being available and responding via text! His delivery was thoughtful and genuine. No one wants to hear that they have to spend more money than expected. He was great! More

Always great service! Highly recommend Carlos as your service advisor. He is by far one of best service advisors I’ve worked with at any dealership. service advisor. He is by far one of best service advisors I’ve worked with at any dealership. More

I had a problem in electrical brake light system on my 228i BMW. The service department to the rescue! The service department arranged for a “loaner”. The procedure for a loaner car was efficient and p 228i BMW. The service department to the rescue! The service department arranged for a “loaner”. The procedure for a loaner car was efficient and painless. The repair to the car was fast, efficient and under warranty. Thank you BMW Service Department. More

Service Department The Service Department is awesome! Francisco my Service Manager is the best. He provides an exceptional level of service. I have been a 4 plus year cl The Service Department is awesome! Francisco my Service Manager is the best. He provides an exceptional level of service. I have been a 4 plus year client. More

We stumbled upon the dealership by accident and ended up buying a car thanks to the incredible service we received by Jason Nassif! We were u decided on a vehicle and he was super knowledgeable and answere buying a car thanks to the incredible service we received by Jason Nassif! We were u decided on a vehicle and he was super knowledgeable and answered every question that we had. Finance guy Edison was incredible too! Thanks for the great explanation! More

Oil, Lube & Filter maintenance Another great experience with Teresa Mullen who is a long time constant service representative that always provides exceptional service and keeps the Another great experience with Teresa Mullen who is a long time constant service representative that always provides exceptional service and keeps the consumer((Car Owner) in mind. Car was washed, vacuumed, and ready within 90 minutes. Thank You BMW Gallery! More

Very good service Service was fast and courteous. A new loaner was offered which many BMW dealer don’t offer anymore (such as Sudbury).. I will come back for service o Service was fast and courteous. A new loaner was offered which many BMW dealer don’t offer anymore (such as Sudbury).. I will come back for service or sales. More

As usual with flawless service for my routine maintenance. While excellence in service is to be expected based on my previous experiences, the more important aspect of being a customer is the professionalism a While excellence in service is to be expected based on my previous experiences, the more important aspect of being a customer is the professionalism and friendliness of the advisor. Ms. TeresaMullen was very knowledgeable about BMW and always suggest services needed, while telling customer what is NOT recommended. She does instill trust in the customer. This has made BMW Norwood the service center for me to go to. More

Great work, pricing and car was cleaned at the end. Online booking system is very easy. Pick up drop off is also easy, service staff was friendly Online booking system is very easy. Pick up drop off is also easy, service staff was friendly More