Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Ocala - Service Center

Ocala, FL

4.8
218 Reviews
Call Service Center (352) 433-0823

218 Reviews of BMW of Ocala - Service Center

Sort by
June 19, 2024

Great service and excellent customer support. treats customer with respect car is always done when they say that it will be More

by Jeffwinebrenner1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and excellent customer support. Treating our customers with respect and delivering on time are priorities for us. We appreciate your feedback and look forward to serving you again!

June 19, 2024

This is the best dealership I have been to. The service is impeccable, They cater to your every need. Highly recommended!! More

by Eyedoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. We truly appreciate your recommendation and look forward to welcoming you back!

June 19, 2024

Was very satisfied with the service and the help I received from service namely sheik More

by kennyo173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your feedback! We're delighted to hear that you were satisfied with the service and assistance provided by Sheik. We appreciate your review and look forward to assisting you again in the future!

June 19, 2024

Professional and courteous service from the pick-up in The Villages to the return of the car. More

by Cheesepro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your review! We're pleased to hear that you experienced professional and courteous service from start to finish. We strive to make every step of the process seamless and enjoyable. We look forward to serving you again in the future!

June 19, 2024

Excellent service consultant. Very efficient and professional! My appointment was done as expected with great ease. More

by Avijeet_dut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our service consultant. Providing efficient and professional service is what we strive for. We appreciate your review and look forward to your next visit!

June 19, 2024

Quick service friendly awesome facilities. They got us right in when they opened because of mail in tire More

by bbonomo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your positive feedback! We're glad to hear that you had a quick and friendly experience with our awesome facilities. Handling your tire issue promptly when we opened is what we aim for. We appreciate your review and look forward to your next visit!

June 17, 2024

Our server provider Robert Czaplicki is Excellent! !!! Always goes the extra mile to make sure we are satisfied with our service on our vehicles. More

by bob.connell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weetley Leonvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your excellent review! We're thrilled to hear that Robert provided you with outstanding service and consistently goes the extra mile. Your satisfaction is our priority, and we look forward to continuing to provide you with great service for your vehicles.

June 17, 2024

Excellent service from the Service Manger and the repair tech. My only issue was the policy of a fee to use a credit card. I’ve never experienced that at any other dealership. More

by Z4 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your feedback! We're pleased to hear that you received excellent service from our service department. We appreciate your input regarding the credit card fee and will take it into consideration to better serve you in the future. Please feel free to reach out if you have any further questions or concerns.

June 17, 2024

This service and diagnosis was well done. Needed rental car in order to leave my car--also well done. More

by janncarr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your positive review! We're glad to hear that our service and diagnosis met your expectations. We strive to make the rental car process as smooth as possible. If you have any more automotive needs in the future, don't hesitate to reach out.

June 14, 2024

From making the appointment through having my SUV serviced, it was wonderful. Ocala is my favorite dealership. Best customer service from the beginning to the end. More

by jaan150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendly lady that is in charge of refreshments
Report | Print
Jun 21, 2024 -

BMW of Ocala responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience from start to finish. Providing the best customer service is our priority, and we're glad we could meet your expectations. We look forward to serving you again at your favorite dealership!

1
...
12
13
14
...
22