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BMW of Orland Park
Orland Park, IL
1,840 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,841 reviews
April 16, 2020
Outstanding Service. Five star rating for Service writer Jason Jakubowski and Zeigler BMW of Orland Park. Great Job! Jason was very helpful in getting my car serviced in Five star rating for Service writer Jason Jakubowski and Zeigler BMW of Orland Park. Great Job! Jason was very helpful in getting my car serviced in a timely manner. Appreciate him making follow-up phone calls and text messaging regarding my vehicle status, as well as locating replacement parts in the shop the same day my car was towed in. Thank-you again for providing great service! More
by J-Bone
Employees Worked With
Jason Jakubowski
April 02, 2020
Satisfied with the entire experience from discovery to purchase...worked well via email to start and then finished the deal smoothly onsite. Thanks....thanks..thanks purchase...worked well via email to start and then finished the deal smoothly onsite. Thanks....thanks..thanks More
by Jim p
Employees Worked With
Alvin crowder
February 29, 2020
Great service will return to have more work done no appointment just a walk in for an oil change they told us exactly when the car would be finished and a car wash thanks guys. appointment just a walk in for an oil change they told us exactly when the car would be finished and a car wash thanks guys. More
by marilyntyler23
Employees Worked With
Randy Boomsma
February 28, 2020
Excellent service. Service writer LaToya Tenton was very professional. I brought my vehicle in for a oil change and inspection... Thanks for the great service. I would recommend and continue to use them. professional. I brought my vehicle in for a oil change and inspection... Thanks for the great service. I would recommend and continue to use them. More
by Tom
Employees Worked With
LaToya Tenton
February 12, 2020
Jason is the best service adviserExtremely professional Jason is the best service adviser Extremely professional and knowledgeable and patient Mr Jabukowski is an asset to your institution My overall e Jason is the best service adviser Extremely professional and knowledgeable and patient Mr Jabukowski is an asset to your institution My overall experience has been of the best More
by jebourand
Employees Worked With
Jason jakubowski
January 21, 2020
The best service advisor we ever had is Richard Pon (pls. check spelling) we give him perfect score!!!! 100%. Highly commendable!! He is Knowledgeable, courteous, (pls. check spelling) we give him perfect score!!!! 100%. Highly commendable!! He is Knowledgeable, courteous, More
by inspectorjbreg
Employees Worked With
Richard Pon BMW Orland Park
December 31, 2019
Had a problem with a car I bought. Ziegler went above and beyond to make it right. What defines customer service is how you are treated and taken care of when there is a time of need. Will recommend highl beyond to make it right. What defines customer service is how you are treated and taken care of when there is a time of need. Will recommend highly. Thanks Kerry! More
by docsuj
Employees Worked With
Kerry Washburn
December 30, 2019
Great service department. My advisor Richard was professional and informative. He suggested timely service and let me know what to expect over the next two years. He went above and beyond. Thank you professional and informative. He suggested timely service and let me know what to expect over the next two years. He went above and beyond. Thank you! More
by trevino27
Employees Worked With
Richard Pool
December 20, 2019
I'll sell you a car! Wait, no I won't. I had a better offer from another dealer and told them so. Orland Park: If I match it, can I still get your business? Me: Sure, I guess so. OP: H I had a better offer from another dealer and told them so. Orland Park: If I match it, can I still get your business? Me: Sure, I guess so. OP: How about this X3, which has lower miles and is better equipped than your other offer? Me: Great! I'll come in this early afternoon! OP: Cool! Can you maybe come in late this morning instead? We have a holiday party this afternoon. Me: Uh, okay, I'll rearrange my schedule. --One Hour Later, as I'm about to leave (dealership is far from my house) -- OP: Oh, we ran the numbers and can't sell you the car at that price. Me: Huh? We had a deal?! OP: We said "if" we could match your deal, could we earn your business? We never had a deal. I bought at Bill Jacobs instead. These guys suck. More
by Smuckaroo
Employees Worked With
Eddie Steffen
