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BMW of Orland Park
Orland Park, IL
2,343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,343 reviews
May 16, 2026
From start to finish, Jason was professional Made sure that everything was taken care of and advise me of all the issues that need to be addressed in the future that everything was taken care of and advise me of all the issues that need to be addressed in the future More
by DERANTM
Verified CustomerEmployees Worked With
May 16, 2026
Orland Park BMW dealer dealership is great! I appreciate the respectful and knowledgeable staff for making my car buyingexperience positive. I appreciate the respectful and knowledgeable staff for making my car buyingexperience positive. More
by howardmoore727
May 16, 2026
7:00 am appointment for an oil change and filter change, took 3 hours. Waiting 25 minutes just to get my car after the service was done. Bought wiper blades on my own, which I can replace, thought nothin took 3 hours. Waiting 25 minutes just to get my car after the service was done. Bought wiper blades on my own, which I can replace, thought nothing of it to ask for the tech to toss them on, got charged $30. I would expect a higher level Of customer experience/service at a BMW dealership. More
by DAVE.MIHALIK
Employees Worked With
May 15, 2026
Very pleasant to deal with all the employees. The mechanics are Very good and Jason & Matt are the best. The mechanics are Very good and Jason & Matt are the best. More
by FWIEGMAN
Employees Worked With
May 14, 2026
What I was most disappointed in was that, although I was notified that I needed brake fluid and an oil change, I was not notified that my maintenance agreement benefits was expiring on April 29th. My work notified that I needed brake fluid and an oil change, I was not notified that my maintenance agreement benefits was expiring on April 29th. My work done was May 6th and I was told that no exceptions could be made regarding extending the deadline. That has left a bad taste in my mouth for BMW. Our other car is a Lexus and we would receive notice regarding the end of our service contract. I feel that is a better customer/client relationship. I feel BMW would like their customer to miss their opportunity. More
by CHRISMBYRNE7
Employees Worked With
May 12, 2026
Steve provided great service and was very attentive and provided timely updates and valuable information provided timely updates and valuable information More
by NANCYNELSON.HR
Employees Worked With
May 12, 2026
Jason J is amazing to deal with. Always great with communication and getting me in and out. Always great with communication and getting me in and out. More
by STEVE@ROMASPORTSCLUB.COM
Employees Worked With
May 12, 2026
Dion was efficient, professional, and extremely knowledgeable about my M4. Very pleased with the analysis and thorough inspection. It appears that this dealership improves their service and techn knowledgeable about my M4. Very pleased with the analysis and thorough inspection. It appears that this dealership improves their service and technology every year. More
by DONHAMER
Employees Worked With
