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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,359 Reviews

1,359 Reviews of BMW of Orland Park - Service Center

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March 18, 2025

I never feel lied to or taken advantage of when visiting this dealer, regardless of who I get to work with. Will continue doing business here for any BMW needs. The quality of their work is always excepti More

by ELIASMARTINEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

BMW of Orland Park responded

Elias, it's wonderful to hear that you consistently have a positive experience with us at BMW of Orland Park. We appreciate your trust and look forward to assisting with all your future BMW needs!

March 18, 2025

Corey was attentive and the service tech video was thorough. Follow up questions addressed well. More

by CSeay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe McFadden concern for my service appointment after new purchase
Mar 18, 2025 -

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park. We appreciate your kind words for Corey! See you next time!

March 18, 2025

Great service, Cory took the time to explain the work that needed to be done. The lady on the front desk was friendly and professional. More

by PM.PEREZMARISOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

BMW of Orland Park responded

We're glad to hear that Cory and our front desk team provided you with great service at BMW of Orland Park. Thank you for sharing your experience, and we hope to assist you again in the future!

March 18, 2025

My experience at BMW in Orland Pk was what a persons expectations would be. Very friendly professionalism, timely service, and customer care was first. More

by TUCEK671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're delighted to hear that our team met your expectations with friendly professionalism and top-notch customer care. We look forward to serving you again in the future!

March 15, 2025

The dealership was clean and the team was friendly, helpful and polite. Will return here again More

by Jprzy
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of Orland Park responded

Thank you for the great review. We look forward to seeing you again at BMW of Orland Park!

March 15, 2025

Great service and knowledge. It’s always a pleasure to do any business with Zieglar. More

by Taki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park and sharing your experience with Zieglar! See you next time, Taki.

March 14, 2025

As I walked in I was addressed and assisted. My wait time was minimal and the service was good. More

by MZTAKIA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of Orland Park responded

There is nothing better than a great review. Thanks for giving BMW of Orland Park your business!

March 13, 2025

Liz did an impeccable job with customer service. I was pleased that she took an additional step to share a video from the mechanic explaining the work being done with my vehicle as well as providing More

by Bpaige2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of Orland Park responded

We're delighted to hear that Liz provided exceptional service at BMW of Orland Park! It's great to know she went the extra mile with a video update from the mechanic. Thank you for sharing your experience!

March 13, 2025

Thank you so much for your service,all staff are great but you should have a look at your technicians . Thank you and have a great day More

by NEHADKANAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear that our staff at BMW of Orland Park made a positive impression. We appreciate your input regarding our technicians. Have a great day!

March 12, 2025

Everyone was great. Dealership is very beautiful and modern. Had to wait a bit after deal was finalized to sign financing papers which is only reason it’s they’re getti More

by shock220v
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Orland Park responded

Thank you for the feedback! We're glad to hear that you enjoyed our beautiful and modern dealership at BMW of Orland Park. We apologize for the wait during your visit, and we appreciate your understanding. Safe travels in your new vehicle!

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