BMW of Orland Park - Service Center

Got my covered oil change done jason had a 25 x7 loaner for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly for me to use was pleased with my service and great coffee also waiting area was clean and spacious everyone was very friendly More

Job fix after 4 visits. employee working hard to solve the issue.finally job done. Thanks for ALL. employee working hard to solve the issue.finally job done. Thanks for ALL. More

The crew at Ziegler are always friendly and professional. I’m always satisfied by the work they perform on my M340i I’m always satisfied by the work they perform on my M340i More

Corey was very accommodating and the job was explained to me and how long it will take to get it done.The repair got done in no time and I was on my way home early! me and how long it will take to get it done.The repair got done in no time and I was on my way home early! More

Bad experience. Dropped car off on 4/3. Didn't hear from Rich at all on 4/4. Received a video at 5:13pm with the cars's issues. I had to call Rich to get the est Dropped car off on 4/3. Didn't hear from Rich at all on 4/4. Received a video at 5:13pm with the cars's issues. I had to call Rich to get the estimate and time frame. He said he would send the estimate. Never received it on 4/4. I had to call BMW on 4/5 to get the status. I was informed that Rich was off on 4/5 so they transferred me to someone else who then sent me the estimate and informed me the part needed to be ordered and that it wouldn't get there til 4/8. Luckily I received a text on 4/7 saying my car is ready. Very poor communication here...really the first time I had a bad experience with you. More

Been servicing my BMW vehicles for over 10 years at BMW of Orland Park. Service is always top notch! of Orland Park. Service is always top notch! More

No pressure service experience. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. More

I was pleased with the service, only disappointment is that this BMW location doesn’t provide loaner cars. That’s not good for customers to miss out on work to spend money. But Corey was very helpful and that this BMW location doesn’t provide loaner cars. That’s not good for customers to miss out on work to spend money. But Corey was very helpful and prompt in providing updates. More

Had the pleasure of meeting Mr. Robert excellent customer service very informative and patient as well as helpful! Robert excellent customer service very informative and patient as well as helpful! More

I had a great experience working with Richard Pool at BMW Ziegler Orland Park. His professionalism and dedication to customer satisfaction were impressive. Richard took the time to explain service options cl Ziegler Orland Park. His professionalism and dedication to customer satisfaction were impressive. Richard took the time to explain service options clearly, kept me updated throughout, and ensured a smooth, hassle-free experience. I highly recommend him for anyone seeking an excellent service advisor. More