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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,365 Reviews

1,365 Reviews of BMW of Orland Park - Service Center

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December 08, 2023

Buying a new car can be frustrating, but Andrew really took the time to make the process smooth and enjoyable. I never felt pressured and he was always there to answer any questions I had. More

by james.yep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kowal
Dec 08, 2023 -

BMW of Orland Park responded

James, we're glad to know that Andrew was able to make your car-buying experience smooth and enjoyable at BMW of Orland Park. We always strive for a pressure-free environment where all questions are welcome! Thanks for the review and enjoy your new ride!

December 07, 2023

Good customer service and quality quick response to any questions related to your vehicle Thank you More

by MARUSARZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
Dec 07, 2023 -

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! Have a lovely day!

December 07, 2023

It's easy to schedule an appointment through the BMW app or online. The service department worked quickly and efficiently to get started and my service was done on time. I appreciated receiving a video with More

by PATTIOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Schellberg
Dec 07, 2023 -

BMW of Orland Park responded

We're glad to know that you found our scheduling process easy and efficient! It's great to see your positive feedback about the service department at BMW of Orland Park. We'll keep striving for quick, thorough work - thanks for choosing us!

December 07, 2023

Throughout the process or calling, getting a quote and bringing my vehicle in for service, tony was very kind and helpful with everything that I needed. More

by NREITER817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 07, 2023 -

BMW of Orland Park responded

We're glad to know that Tony was able to assist you throughout your service process at BMW of Orland Park. Thank you for sharing this positive feedback!

December 06, 2023

Scheduled my appointment through the My BMW app. Once I arrived, I was greeted and served with great service. Thanks. More

by Kmar30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace, Richard Pool, Nick Shellberg
Dec 06, 2023 -

BMW of Orland Park responded

We're glad to know that you had a great experience with us at BMW of Orland Park! We appreciate your feedback and look forward to serving you again in the future. Safe travels!

December 06, 2023

Great Service Professional staff Very cooperative Prompt appointment Provided video of the car inspection Offered and provided transportation back to my home while car is in service. More

by Mohammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 06, 2023 -

BMW of Orland Park responded

Mohammad, we're glad to know you had a great experience with our team at BMW of Orland Park! We always aim for professionalism and efficiency in all that we do. Thanks for your feedback!

December 06, 2023

The availability for an appointment was made with ease and very efficient. Had a very warm welcome at the front door, as well as the service check in process. The use of the shuttle service was a plus for More

by BEST_PROPERTY_DEALS
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 06, 2023 -

BMW of Orland Park responded

We're delighted to know that you found our appointment scheduling and shuttle service efficient at BMW of Orland Park. Thanks for the positive feedback, we aim to make every visit seamless!

December 05, 2023

I appreciate bmw of Orland park for taking care of me as a customer and would recommend this dealer for friends and family ! I will be purchasing another vehicle for my wife sooner then later ! More

by FARIDABED27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin
Dec 05, 2023 -

BMW of Orland Park responded

We're so glad to know you had a positive experience with us at BMW of Orland Park! We look forward to helping you find the perfect vehicle for your wife in the future. Thanks for recommending us!

December 03, 2023

Corey is a very pleasant person to talk to about our concerns with our car, he listens very well and shows corcern More

by TRPO814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Josephson
Dec 04, 2023 -

BMW of Orland Park responded

We're glad to know that Corey was able to address your concerns effectively at BMW of Orland Park. It's important for us that our customers feel heard and cared for. Thanks so much for the positive feedback!

December 03, 2023

Great experience treated with kindness and was explained the evaluation of my mini very informative More

by KIKI621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
Dec 04, 2023 -

BMW of Orland Park responded

Thanks for the review! We hope to see you back again at BMW of Orland Park!

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