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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,369 Reviews

1,369 Reviews of BMW of Orland Park - Service Center

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October 26, 2023

Always enjoy the experience when going to this dealership. Just wish everything wasnt so expensive. To fix our car. But, it's a BMW, so I guess that's the reason....thank you! More

by GREGORYDAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy
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Oct 27, 2023 -

BMW of Orland Park responded

Gregory, we're glad to know you enjoy your visits to BMW of Orland Park. We understand the concerns about costs and will be sure to keep this in mind in the future. If there is anything more we can do to address this feedback, please contact me directly. Thank you, Brian Coster - Service Manager - 708-460-4545

October 26, 2023

Professional. Excellent service. Have bought cars from them for over 20 years. Would recommend them. More

by HORSEYJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

BMW of Orland Park responded

We're so glad to have had your trust for over 20 years at BMW of Orland Park. Thank you for recommending us and we hope to see you back again down the road!

October 25, 2023

Excellent and professional service. Highly recommend to anyone looking for their next reliable family vehicle. More

by lauren.scroggin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

BMW of Orland Park responded

Lauren, we're so glad to know you had a positive experience at BMW of Orland Park. We appreciate your recommendation and look forward to assisting with any future vehicle needs!

October 25, 2023

Outstanding service here at a dealership that I have done business with for the past 18 years. More

by BOOKMAN10108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in the service writer was very competent and professional
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Oct 25, 2023 -

BMW of Orland Park responded

We really appreciate you taking the time to leave BMW of Orland Park this awesome review, thank you! It makes our day to hear that you have been a happy customer for the last 18 years. Thank you for your loyalty, here's to many more miles together!

October 24, 2023

I miss Brad…. he was good and straightforward Miss him a lot Bring him back More

by PMCKENNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 24, 2023 -

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! We appreciate your feedback!

October 22, 2023

The service was great and they were very helpful in resolving any any issues that I had! More

by R.SULLIVANSTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 23, 2023 -

BMW of Orland Park responded

Thank you for this awesome review of BMW of Orland Park! We appreciate it!

October 22, 2023

Took my car in for part replacement and was able to get a loaner car. Service was done within 24 hours and flexibility of hours allowed me to pickup my car before work. More

by MPTOSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Oct 23, 2023 -

BMW of Orland Park responded

We're glad to know that our flexible hours and loaner car service were helpful for you at BMW of Orland Park. Thanks for sharing your positive experience with us!

October 22, 2023

They are professional, prompt, detailed, thorough, and friendly. I rarely have any issues at this dealership. More

by Sheenastar1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Oct 23, 2023 -

BMW of Orland Park responded

We're delighted to know that you've had such positive experiences at BMW of Orland Park! We strive for professionalism and friendliness in all we do. Thanks for the review, your feedback is greatly appreciated!

October 20, 2023

Dion was excellent in addressing my concerns and answering my questions. Also gave me a great deal on service so that was awesome! I was also happy to be able to get in same day. More

by BRITCUMMINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion - Service
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Oct 20, 2023 -

BMW of Orland Park responded

Brit, we're glad to know Dion was able to assist you effectively and provide a great deal on your service at BMW of Orland Park. We appreciate your feedback, thanks for choosing us!

October 20, 2023

James is extremely good and providing updates and explaining what the vehicle requires to be repaired. More

by JOEL.HEFFERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
Report | Print
Oct 20, 2023 -

BMW of Orland Park responded

Joel, we're glad to know that James was able to provide you with the necessary updates and explanations at BMW of Orland Park. Thanks for sharing your experience!

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