Mateen Sen
Mateen Sen at BMW of Orland Park
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Mateen Sen

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.4
17 Reviews
4.4

17 Reviews

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17 Reviews of Mateen Sen

March 19, 2024

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Tony was very helpful he answered All the questions that we had asked and he was very knowledgeable More

by Aznoful
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush, Mark Bugajski

Mar 19, 2024

BMW of Orland Park responded

We are happy to hear that Tony was helpful and ensured to answer all of your questions. Thanks for sharing with BMW of Orland Park and leaving us a five-star review!

March 14, 2024

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Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept More

by Bryan
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, Matt McCormack

Mar 14, 2024

BMW of Orland Park responded

Bryan, it's great to know that Mateen was able to assist you in making an informed decision at BMW of Orland Park. We appreciate your recommendation and are glad that you left feeling happy and content!

February 14, 2024

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Best deal in town. Best people to work with. Gave me an outstanding service and payment More

by MOE.SAID.1995
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Recommend Dealer
Yes
Feb 15, 2024

BMW of Orland Park responded

Thank you, Moe, for stopping by to leave BMW of Orland Park a wonderful review! We are here for anything else you might need down the road!

February 06, 2024

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Good product selection, excellent product knowledge, excellent help from the BMW genius! The team delivered, very efficient and driven sales person, he could be a bit warmer More

by suny60614
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Recommend Dealer
Yes

Other Employees Tagged: Seraj Abughoush, Alvin Crowder, Regan Notter , Matt, the BMW genius was great!!

Feb 22, 2024

BMW of Orland Park responded

Thank you for your feedback. We're delighted you appreciated our product selection and the excellent assistance from our BMW Genius. We'll address your comment about our salesperson's warmth internally to ensure a more welcoming experience. We value your patronage and hope to serve you again soon. Best Wishes, BMW Of Orland Park

January 21, 2024

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I did not like how the salesperson Mateen was ready to add on so many additional fees and tell me that these items were mandatory. If I told you once that I did not want it, just remove it. But no he wa More

by Mrs. D. Jones
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Recommend Dealer
No
Feb 22, 2024

BMW of Orland Park responded

Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you experienced with the sales process and the additional fees presented by Mateen. It's essential for us to provide transparent and honest service to our customers, and we regret if this was not reflected in your experience. Your concerns have been noted, and we will address them internally to ensure that our sales team communicates clearly and respects your preferences regarding additional fees and services. Your satisfaction is our priority, and we appreciate your patience and understanding. If there's anything further we can do to assist you or if you have any other questions or concerns, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future. Best Wishes, BMW Of Orland Park

December 17, 2023

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Very responsive, competitive pricing. Very professional treatment all around. I was very satisfied in the process. More

by Tom Purpura
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Bustamante

Dec 18, 2023

BMW of Orland Park responded

Tom, we're glad to know you found our team at BMW of Orland Park responsive and professional. Thanks for sharing your satisfaction with the process!

December 14, 2023

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Mateen was amazing! ! I’ve purchased many cars over the years - Mateen is by far the easiest and most knowledgeable person to work with. Highly recommend working with Ma More

by kakey31
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Finance Experience
Recommend Dealer
Yes
Dec 14, 2023

BMW of Orland Park responded

It's fantastic to know that Mateen provided an exceptional car-buying experience for you at BMW of Orland Park. We appreciate your recommendation and thank you for choosing us!

December 09, 2023

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It was a great experience. They attendant was very polite and helped me take care of everything. Thank you More

by SANDHUJEET729
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Recommend Dealer
Yes
Dec 11, 2023

BMW of Orland Park responded

We're glad to know you had a great experience at BMW of Orland Park! Our team is always here to help. Thanks for the positive feedback, we appreciate it!

December 03, 2023

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This dealership is amazing. Great professional quality service. Keep up the good work. Satisfaction Guaranteed More

by LIVING4CHRIST1
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Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni

Dec 04, 2023

BMW of Orland Park responded

We're so glad to know you had a great experience at BMW of Orland Park! Your satisfaction is our top priority, and we appreciate your kind words. Thank you for the review!

November 10, 2023

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Excellent service. Professional and friendly staff. James, our service representative, was great. He explained before,and after the appointment everything I needed t More

by AGRASHOFF
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Recommend Dealer
Yes
Nov 10, 2023

BMW of Orland Park responded

We're delighted to know that James and our team at BMW of Orland Park provided you with excellent service. We appreciate your feedback!

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