Back

BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,427 Reviews

1,427 Reviews of BMW of Orland Park - Service Center

Sort by
November 04, 2023

Corey Is A very pleasant person to dealer with, he is very personable. And makes my service experience very tolerable. More

by TRPO814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 06, 2023 -

BMW of Orland Park responded

We're delighted to know that Corey made your service experience at BMW of Orland Park enjoyable. We'll pass along the kind words, and we appreciate you taking the time to share this feedback!

November 04, 2023

They are honest and a pleasure to work with. Really knows the product inside and out. More

by DANIEL@WERZBERGER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
Nov 06, 2023 -

BMW of Orland Park responded

When a BMW of Orland Park customer says words like this, we know we're doing things right! Thank you for sharing your appreciation for our team!

November 03, 2023

James Hatchett enhances my service experience at Ziegler BMW. He is professional, reliable and facilitates top notch service. He excells as an exemplary representation of the company. More

by jskeewee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not interact with these departments when visiting.
Nov 03, 2023 -

BMW of Orland Park responded

We're so glad to know that James made your service experience at BMW of Orland Park a memorable one! His professionalism and reliability are indeed some of his many strengths. Thanks for the review. We appreciate it!

November 02, 2023

Mr. James Hatchett is a fantastic representation of customer relations and Service. He was professional, direct, efficient and timely. I appreciate BMW having a high character individuals such as him i More

by ANDRELJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin
Nov 02, 2023 -

BMW of Orland Park responded

Andrel, we're delighted to know that James provided you with such a fantastic service experience at BMW of Orland Park. We appreciate your kind words and look forward to assisting you in the future!

November 01, 2023

Dion was very polite and professional. He provided any information I asked for. I had no problem sitting and waiting on my vehicle to be serviced. More

by COLANDRAKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
Nov 02, 2023 -

BMW of Orland Park responded

Colandra, it's great to know Dion was able to assist you effectively during your visit at BMW of Orland Park. We appreciate the positive feedback and look forward to serving you again in the future!

November 01, 2023

Jason/Service was professional in his interactions; he provided timely information. I received excellent service. My car was ready on time--with no surprises. The repair quote was accurate. I highly r More

by CQUEZADAGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason/Service Dept
Nov 02, 2023 -

BMW of Orland Park responded

Hello! We're thrilled to read that Jason and our service department at BMW of Orland Park met your expectations! We appreciate the recommendation. Safe travels in your freshly serviced car!

November 01, 2023

James Hatchett was very professional and made sure i understood the inspection process and/or services. More

by RENEEH0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any in the above areas.
Nov 01, 2023 -

BMW of Orland Park responded

We're glad to know that James was able to guide you through the inspection process at BMW of Orland Park. Thanks for your positive feedback!

Nov 01, 2023 -

RENEEH0822 responded

❤️ Ziegler BMW dealership!

November 01, 2023

James Hatchett needs to be promoted to Service manager. His professionalism is unmatched. Thanks again James. More

by BIGTAZ54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

BMW of Orland Park responded

James will be touched by this glowing review! Thanks for applauding the efforts of our team at BMW of Orland Park - see you next time!

October 31, 2023

Incredibly quick and efficient. Made my appointment online and was greeted at the service door by Corey who was courteous and made sure all my service needs were met. 10/10 experie More

by StevenWagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Oct 31, 2023 -

BMW of Orland Park responded

Steven, we're glad to know Corey and our team at BMW of Orland Park provided you with efficient service. Thanks for the great review!

October 30, 2023

Fast and accurate service, thanks guys. Looking forward to get back. With my bmw. E46 More

by figgy0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 30, 2023 -

BMW of Orland Park responded

Thank you for the review! We hope to see you back again at BMW of Orland Park!

...
111
...