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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,514 Reviews

1,514 Reviews of BMW of Orland Park - Service Center

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November 18, 2023

sales-very knowledgeable about the car. Gus helped me make intelligent decisions about the car. More

by GRYFAKISIP
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

BMW of Orland Park responded

Thank you for the review! We appreciate the kind feedback about Gus and hope to see you again at BMW of Orland Park!

November 17, 2023

I love Orland Park BMW great service great team there. Everyone is helpful. That’s the place to be when you need a car a BMW. They can help you get any car you want More

by FRESHCOUNTYMARKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Huff, Ross Shatat
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Nov 17, 2023 -

BMW of Orland Park responded

We're delighted you had a great experience with our team at BMW of Orland Park! It's always wonderful to hear that we can assist in finding the perfect car for our customers. Thanks for choosing us, and sharing your feedback!

November 17, 2023

Service Consultant was excellent advised on service needed the facility was immaculate and when I pick the vehicle it was Clean More

by REID_NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Nov 17, 2023 -

BMW of Orland Park responded

We're delighted to know you had a great experience with our service consultant and appreciated the cleanliness of both our facility and your vehicle upon pick-up. Thanks for choosing BMW of Orland Park! We hope to see you down the road.

November 17, 2023

Great professional service and issue with car recall as car repair finished in timely manner. Great dealership , clean and professional car advisors. More

by Darry Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
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Nov 20, 2023 -

BMW of Orland Park responded

Darry, we're glad to know you had a positive experience with our team at BMW of Orland Park. We always aim for timely and professional service. Thanks for your review!

November 16, 2023

Excellent customer service and welcoming environment at BMW of Orland Park. Staff were attendant to the needs of my vehicle. More

by LASHONDA_ANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 16, 2023 -

BMW of Orland Park responded

We're glad to know you had a great experience at BMW of Orland Park and found our team attentive. Thank you for the positive feedback!

November 16, 2023

Nick was my Service Advisor & I would return just because of him. He was attentive and respectful of my schedules and my time. Much appreciated! More

by NICOLEROWLEY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
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Nov 16, 2023 -

BMW of Orland Park responded

Nicole, we're so glad to know that Nick provided you with such attentive service at BMW of Orland Park. Thanks for sharing your feedback - see you next time!

November 16, 2023

Joe McFadden is the best, most accommodating, and most knowledgeable sales representative I worked with. He went above and beyond to provide the best possible experience. More

by psowizral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
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Nov 16, 2023 -

BMW of Orland Park responded

We're delighted to know that Joe McFadden provided you with an exceptional experience here at BMW of Orland Park. We strive for excellence and it's great to see our efforts reflected in your visit. Thanks for the review!

November 14, 2023

Purchased a used car from Ross Ricobene. Car was clean/no issues whatsoever, smooth purchase, all around great experience ! More

by drew62
Recommend Dealer
Yes
Employees Worked With
Ross Ricobene
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Nov 14, 2023 -

BMW of Orland Park responded

We're glad to know you had a great purchasing experience with our team at BMW of Orland Park. It's wonderful to see that the process was smooth and hassle-free for you! Thanks for sharing this positive review with us.

November 11, 2023

Good experience. Kept me informed of progress and like the diagnostic video they send prior to starting to perform work More

by SPAVISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Jarquin
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Nov 13, 2023 -

BMW of Orland Park responded

We're glad to know you had a good experience with us at BMW of Orland Park! Our team is always here to keep you updated and informed. Thanks for the positive feedback!

November 10, 2023

No complaints about this dealership this is the 3rd BMW I have purchased from them salesman Chris was excellent More

by JOHNT.MCCULLOUGH1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vosler, Mark Bugajski
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Nov 10, 2023 -

BMW of Orland Park responded

John, it's great to know you've had consistently positive experiences with us at BMW of Orland Park. Thanks for the shout-out to Chris! Enjoy your new BMW!

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