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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,382 Reviews

1,382 Reviews of BMW of Orland Park - Service Center

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December 03, 2024

James did an excellent job, got me in and out very quickly. I would be absolutely going back again for future service, thank you. More

by JAG.ARUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

BMW of Orland Park responded

We're delighted to hear that James provided you with such efficient service at BMW of Orland Park. We look forward to welcoming you back for future visits!

December 03, 2024

This time I was because the "SOS" had a malfunction. Got a call from the police at 3AM, thinking I was in an accident. Actually I had been home for hours. So, I thought take of quickly. Drove in wi More

by FRPONEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

BMW of Orland Park responded

We're glad to hear that our team at BMW of Orland Park was able to address the SOS malfunction promptly for you. Thank you for sharing your experience, and we're here whenever you need us!

December 03, 2024

Dion, was pleasantly helpful and great to work with. Service center was prompt, accommodating and efficient. More

by JACKIEWEST90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

BMW of Orland Park responded

We're delighted to hear that Dion and our service center team at BMW of Orland Park provided you with prompt and efficient assistance. Thank you for sharing your experience!

December 03, 2024

Everyone was very friendy and knowledgeable. Quick service and no problem making appointment. Explained everything to me from start to finish. More

by GFRANK26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

BMW of Orland Park responded

We're delighted to hear that you had a smooth and informative experience with our team at BMW of Orland Park. Thank you for the positive feedback, and we look forward to assisting you again in the future!

December 03, 2024

Very pleasant experience. The staff is very friendly and the waiting area is quite nice. More

by squeekkey99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

BMW of Orland Park responded

Your kind review warms our hearts! Thank you from the BMW of Orland Park Team.

December 01, 2024

James was truly a professional at his best and I’ll recommend him to anyone that would go get their BMW serviced at BMW in Orland Park More

by R.COMBS75.RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that James provided professional service during your visit. If there's anything else we can assist with, feel free to reach out. Brian Coster - Service Manager - 708-460-4545

December 01, 2024

I appreciate the agent and service representative attentiveness making sure my car service needs were met More

by DMWHTECOGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe McFadden
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Dec 03, 2024 -

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park provided attentive service for your car needs. Thank you for sharing your experience with us!

December 01, 2024

Process was relatively easy and Dan was great. The BmW genius Matt was also very helpful More

by RWINKE1
Recommend Dealer
Yes
Employees Worked With
Dan schindler
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Dec 03, 2024 -

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park and putting your trust in Dan, Matt, and the team. Safe travels until next time!

November 30, 2024

Service was quick and efficient! I appreciated the high level of communication and details provided regarding the care to my vehicle! More

by SHEREE.ISOM83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

BMW of Orland Park responded

We're delighted to hear that you appreciated the quick and efficient service at BMW of Orland Park! Our team always aims to provide clear communication and detailed care for your vehicle. Thank you for sharing your experience with us!

November 30, 2024

They were extremely professional and attentive about my personal needs when it came to my oil change. More

by INGERKROLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear our team was professional and attentive during your oil change. We appreciate the feedback and look forward to serving you in the future!

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