BMW of Orland Park - Service Center

Tony Scanlon is an excellent service advisor. He is honest, friendly and knowledgeable advisor. He is great to work with! He is honest, friendly and knowledgeable advisor. He is great to work with! More

Great experience. Time was long but I left happy knowing that the service was done right. Time was long but I left happy knowing that the service was done right. More

Went in their for a oil change on November 8 2024, they were so concerned about me getting new brakes which I just got a year ago making all the reason I need new brakes took the tire off and everything to were so concerned about me getting new brakes which I just got a year ago making all the reason I need new brakes took the tire off and everything to sell these brake pads that on Monday November 11, 2024 my dashboard lights up with warning ⚠️ about needing coolant then when I called to talk to a manager he lies about the weather and his car does this all the time, mines never done this and this is the fourth winter I’m going into with my car, I had to call another BMW dealership to make sure I wasn’t going crazy and they tells me they just didn’t add it and was supposed to, I know once the manager said just come back we will add it I knew they messed up cause when is bmw given out free anything please just go to westmont to get your service done cause orland is money hungry More

I purchased 2025 X5 in October with ultimate warranty of $5k. Sales girl Huda is keep saying on the phone that I am covered. But the. It doesn’t show anywhere in the bill. Make sure before you purchase any $5k. Sales girl Huda is keep saying on the phone that I am covered. But the. It doesn’t show anywhere in the bill. Make sure before you purchase any new vehicle from this dealership. They seem fishy. More

Very professional interaction. I felt good about the deal I received. Sarim was a very good salesman and was attentive to my needs. I felt good about the deal I received. Sarim was a very good salesman and was attentive to my needs. More

Great customer service! Service techs do not try to upsell, they seem to care more about the customer than money they will make - thank you! Service techs do not try to upsell, they seem to care more about the customer than money they will make - thank you! More

Very accommodating and great to deal with! Recommend them to anyone looking to buy a BMW Recommend them to anyone looking to buy a BMW More

Thus far my experiences with BMW of Orland Park have been costly, BUT pleasant and, I think, fair and honest. Jason has been there since I first became a customer and he has always served with accuracy, fri costly, BUT pleasant and, I think, fair and honest. Jason has been there since I first became a customer and he has always served with accuracy, friendliness and professionalism. I try to keep all scheduled services which in turn keep my car dependable and save me from unnecessary costly maintenance. More

Quick and easy! Appreciate the attention to details! Dion was great and bill is the nicest guy! Appreciate the attention to details! Dion was great and bill is the nicest guy! More

Clean, friendly, smooth, fast, comfy waiting area, great service work and labor, free coffee and snacks service work and labor, free coffee and snacks More