BMW of Orland Park - Service Center
Orland Park, IL
674 Reviews of BMW of Orland Park - Service Center
Sid went above and beyond to work with me. Great customer service. Very plesant to work with. Great customer service. Very plesant to work with. More
Great customer service during check in as well as check out. Fast work. Great quality service. out. Fast work. Great quality service. More
Second time here and very disappointed. Brad was the only saving grace as my advisor (he was truly a pleasure). My wait time doubled due to a mistake on the repair/actual part needed and ha Brad was the only saving grace as my advisor (he was truly a pleasure). My wait time doubled due to a mistake on the repair/actual part needed and had to pick it up. Brad’ customer service made up for the inconvenience but the lack of amenities during my extended stay was unfortunate. This was the first BMW location where I experienced this and covid is no longer a valid excuse (locations in San Antonio and Naperville offer amenities to waiting customers). Only coffee was available. No water bottles, soda, or snacks…only vending machines that have overpriced items. I started coming to this location because I moved recently but I will make the extra drive to another location for my next service. Do better…I expect more from BMW. More