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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,499 Reviews

1,499 Reviews of BMW of Orland Park - Service Center

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October 29, 2024

Great service. I was in and out very quickly. A lot of communication. Tony always does a good job. More

by PERRY.ORFEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

BMW of Orland Park responded

Thank you for leaving a great review about Tony. We appreciate your feedback and look forward to working with you again in the future. If you can reevaluate your 1 star to 5 stars, we would greatly appreciate it! Best Wishes, BMW Of Orland Park

October 28, 2024

James is an exceptional service advisor. He always takes great care of me and my vehicle. He's knowledgeable, professional, and goes the extra mile to ensure a positive experience. More

by BRIAN_BOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
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Oct 28, 2024 -

BMW of Orland Park responded

Brian, it's marvelous to know you can count on James to provide top-tier service. Your feedback is greatly appreciated and we'll be sure to share your kind words with him. See you next time at BMW of Orland Park!

October 27, 2024

Great service and very communicative. Will definitely be back for my next service appointment. Thank you. More

by D.VADBUNKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

BMW of Orland Park responded

We're delighted to hear you had a great experience with us at BMW of Orland Park! Thank you for the kind words, and we look forward to seeing you again for your next service appointment.

October 27, 2024

I appreciate the service is available ASAP. I have came in get topped off and it was fast as easy. I was able to get going quickly. More

by JAGUARPROPERTY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
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Nov 06, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that our quick service met your needs and got you back on the road swiftly. If there's anything else we can do for you, feel free to reach out anytime. Take care! Brian Coster - Service Manager - 708-460-4545

October 26, 2024

Outstanding service and speed! Knowledgeable, friendly staff! I would highly recommend to any of my friends and family! More

by RINGONTHERAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
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Oct 28, 2024 -

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that our team at BMW of Orland Park provided outstanding service. We appreciate your recommendation and look forward to welcoming your friends and family in the future!

October 26, 2024

Great service. Tony is fantastic to work with. Very professional and always very accommodating. Gets the job done More

by RONALD.KIRCHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

BMW of Orland Park responded

Ronald, thank you for sharing your experience! We're delighted to hear that Tony provided such accommodating service at BMW of Orland Park. We appreciate your support and look forward to serving you again!

October 26, 2024

Great service Friendly environment Prices a little high Need to have a senior discount. Then you would attract that age group More

by MRM11450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

BMW of Orland Park responded

Thank you for your feedback on BMW of Orland Park! We're glad to hear you enjoyed the service and atmosphere. Your suggestion about a senior discount is appreciated, and we'll certainly take it into consideration.

October 26, 2024

James was very professional, approachable, and knowledgeable. He exemplified what putting the customer first means. More

by Goldiebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

BMW of Orland Park responded

Goldie, thank you for recognizing James's professionalism and dedication at BMW of Orland Park. We're delighted to hear he provided such a positive experience!

October 25, 2024

This time I was treated professionally, it seems like the team may have changed after a year. James is professional and easy going. He did pay attention to my warranty claims. Everything went smooth. Also re More

by PAWEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

BMW of Orland Park responded

Pawel, we're glad to hear that James and the team at BMW of Orland Park provided you with a professional experience. It's great to know you're enjoying the remodeled service area too! Thanks for sharing your feedback!

October 25, 2024

the dealer did a good job, price was expensive but work was done with quality. More

by KumarG
Recommend Dealer
Yes
Employees Worked With
kevin hernandez
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Oct 28, 2024 -

BMW of Orland Park responded

Thank you, Kumar. We look forward to seeing you again at BMW of Orland Park!

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