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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,401 Reviews

1,401 Reviews of BMW of Orland Park - Service Center

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September 24, 2024

Great job, I appreciate the Appropriate wait time. I’m always satisfied with BMW service. More

by KATHYMB1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

BMW of Orland Park responded

We are thrilled to receive your 5-star review of BMW of Orland Park! Thank you for sharing your feedback!

September 23, 2024

James is always knowledgeable and professional. When I don't know what to do he gives options and explains!! I will request James as my service rep all the time. More

by Dana James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

BMW of Orland Park responded

Dana, we're delighted to hear that James provided you with such excellent service at BMW of Orland Park. Thanks for sharing your positive experience!

September 23, 2024

Good customer service and good service pricing. Service advisor Kevin was very helpful, knowledgeable, and helpful. Advisor went the extra mile to get my car fixed. More

by JDub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service Dept.
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Sep 23, 2024 -

BMW of Orland Park responded

We're glad to hear Kevin provided excellent service and went the extra mile for you at BMW of Orland Park. Thanks for sharing your positive experience!

September 23, 2024

Service advisor was very interested in answering my concerns for the work I needed.. The advice he offered me was very helpful. More

by REUGENEB70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 24, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience! We're glad to hear our service advisor at BMW of Orland Park was attentive and helpful. We appreciate your feedback!

September 20, 2024

Marc Boomsma great at his job. He was extremely helpful in getting me back on the road in a short period of time. I would never hesitate to use BMW of Orland Park again. More

by Mike c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

BMW of Orland Park responded

Mike, we're delighted to hear that Marc provided such excellent service at BMW of Orland Park. Thanks for your kind words and support!

September 20, 2024

Fast and full service, very satisfied with all completed jobs. I won’t believe my car to someone else. More

by SSHAKIROFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

BMW of Orland Park responded

SSHAKIROFF, we're delighted to hear you're satisfied with the service at BMW of Orland Park! Thanks for trusting us with your car.

September 19, 2024

Was told that it was going to take 2 hours to get done it took 3 hours to get done and that was much too long More

by THEBEEMSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

BMW of Orland Park responded

Thank you for your feedback. We apologize for the longer-than-expected wait time at BMW of Orland Park and appreciate your patience. We'll work on improving our efficiency to better serve you in the future!

September 16, 2024

I received excellent service with Nick Shellberg , Service Advisor for BMW of Orland Park last week. More

by KPSEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
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Sep 16, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear Nick provided excellent service at BMW of Orland Park. We appreciate your support and look forward to serving you again!

September 16, 2024

I had to have the glass roof replaced on my BMW. Richard Pool took fantastic care of my car and made the whole process as easy as can be. More

by JIMBOLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

BMW of Orland Park responded

We're delighted to hear that Richard made the glass roof replacement process smooth for you at BMW of Orland Park. Thanks for sharing your positive experience!

September 16, 2024

Dion very helpful. Good cup of coffee. Don’t know what else to say. Almost 15 words!! More

by MLKLAUS52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

BMW of Orland Park responded

We are glad to hear that Dion provided excellent service. Thanks for choosing BMW of Orland Park!

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