Back

BMW of Orland Park - Service Center

Orland Park, IL

4.5
674 Reviews

674 Reviews of BMW of Orland Park - Service Center

Sort by
July 22, 2023

Dan was fantastic to work with. I would definitely recommend Dan to anyone wanting to puchase a BMW in the future. More

by ANDYTRIPP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

BMW of Orland Park responded

Andy, thank you for the review! We're glad to hear that Dan provided fantastic service. We appreciate your recommendation and hope to see you again in the future at BMW of Orland Park. Have a great day!

July 12, 2023

The entire staff and managers were a pleasure to work with and made the experience seamless and enjoyable More

by ndigiovanni0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seraj Abughoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

BMW of Orland Park responded

ndigiovanni0, We appreciate your feedback about our staff here at BMW Of Orland Park! Thank you for taking time to leave us a great 5 STAR review! Best Wishes, BMW Of Orland Park 708-460-4545

July 12, 2023

Mr. Hatchett was very personable. Nice to interact with. The prices for replacing a license plate bulb,LI15, is outrageous. $115.34 Really. $120.54 for a tail light bulb,LI13, Not acceptable!! More

by rcsucks
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAMES HATCHETT
Jul 12, 2023 -

BMW of Orland Park responded

Rcsucks, We regret to see you're overall experience for pricing of parts/service was not what you expected. Our service advisor James Hatchett has no control over the pricing of parts, service or labor. We appreciate your kind works towards James and hope to work with you again in the future. If you'd like to further discuss costs, please feel free to reach our Service Director at 708-460-4545. Best Wishes, BMW Of Orland Park

Jul 12, 2023 -

rcsucks responded

I know he doesn't set policy. I didn't say he did.

Jul 13, 2023 -

BMW of Orland Park responded

Rcsucks, We appreciate your kind words towards James is the message we provided. By no means did we mean to word our message different. Thank you! Have a wonderful day. Best Wishes, BMW Of Orland Park

July 12, 2023

Very good service. I am Pleased to use Orland Park BMW for all my cars service! More

by AALINDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 12, 2023 -

BMW of Orland Park responded

Aalinda1, We appreciate your 5 STAR review and taking the time to leave us a review! If you need any assistance anytime, please feel free to contact us at 708-460-4545! Best Wishes, BMW Of Orland Park

July 11, 2023

Corey in the service department went above and beyond this past weekend. I had a minor problem with my vehicle, and he took it upon himself to solve that problem in a timely and professional manner. Not More

by Feebz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 11, 2023 -

BMW of Orland Park responded

Feebz, Thank you so much for taking time to leave a review about your recent visit with us! We strive to provide our customers with the best care. Corey will be honored to read your review! Have a wonderful day, and we look forward to working with you again in the future. Best Wishes, BMW Of Orland Park

July 08, 2023

Very professional and does not gender shame due to lack of knowledge about cars. The service department is the best I have ever been to they give you a time frame and stick to it. I am a loyal customer. In More

by Karole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seraj Abughoush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Dukes
Jul 10, 2023 -

BMW of Orland Park responded

Karole, Thank you so much for taking time to leave a review about your experience with us! We look forward to assisting you again in the future! Best Wishes, BMW Of Orland Park

Jul 10, 2023 -

BMW of Orland Park responded

Karole, thank you so much for your kind words! We're glad to hear that our service department provided you with such a positive experience. It's great to have loyal customers like yourself. We appreciate your support and look forward to assisting you with all of your automotive needs in the future at BMW of Orland Park!

May 15, 2023

Clean, well run, attention to detail very easy to acquire a service appointment to fit your schedule More

by sc1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Boomsma
May 15, 2023 -

BMW of Orland Park responded

SC1523, Thank you for your positive review! We are happy to hear your experience was a great one. We look forward to assisting you again in the future! -Zeigler BMW Of Orland Park

April 11, 2023

Helpful friendly staff, willing to listen to your needs and ability to see what works. More

by Teema42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Torne
Apr 18, 2023 -

BMW of Orland Park responded

Thanks for the feedback! We're glad to hear you had a positive experience working with our team. We appreciate your business and hope to see you again at BMW of Orland Park for more friendly and attentive service!

March 31, 2023

Corey J and Richard P are excellent service coordinators. Highly recommend. Both are knowledgeable and efficient. This dealership has fair and competitive pricing on service. More

by Cb
Recommend Dealer
Yes
Employees Worked With
Montrell Brooks
Apr 01, 2023 -

BMW of Orland Park responded

Your review and recommendation mean so much to us here at BMW of Orland Park! Thank you for leaving a shoutout to Corey and Richard--it is a pleasure for our team to serve you. Take care until your next visit!

March 30, 2023

The service team at Ziegler BMW alway performs an exceptional job. I am a very satisfied customer. Mr James Hatchett is always professional and courteous . More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hatchett
Mar 30, 2023 -

Patricia responded

Mr Hatchett is a five star employee.

Mar 30, 2023 -

BMW of Orland Park responded

Patricia, you're wonderful review of BMW of Orland Park has totally made our day! Thank you for your shoutout to James, and we hope to see you again next time!

Apr 01, 2023 -

Patricia responded

My pleasure . I appreciate that you go the extra mile to let your customers know that you truly value them.

...
60
...