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BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,600 Reviews

1,600 Reviews of BMW of Orland Park - Service Center

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November 10, 2024

Great customer service! Service techs do not try to upsell, they seem to care more about the customer than money they will make - thank you! More

by AMEDINA922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew - certified technician , Tony Scanlon
Nov 11, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with BMW of Orland Park! We're delighted to hear that our service techs provided great customer care without the pressure of upselling. We appreciate your feedback and look forward to serving you again in the future!

November 09, 2024

Thus far my experiences with BMW of Orland Park have been costly, BUT pleasant and, I think, fair and honest. Jason has been there since I first became a customer and he has always served with accuracy, fri More

by GAIL_CANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

Gail, we're glad to hear that Jason and the team at BMW of Orland Park have been providing you with pleasant and honest service. Keeping up with scheduled maintenance is a great way to ensure your car stays dependable! Thank you for sharing your experience.

November 09, 2024

Quick and easy! Appreciate the attention to details! Dion was great and bill is the nicest guy! More

by jamieodierno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

Jamie, we really appreciate your kind words about Dion and the team! Thank you for choosing BMW of Orland Park and for sharing your experience. Drive safely!

November 09, 2024

Kind, professional and patient. Salesman, finance department and staff were welcoming and friendly. The finance department took the time to find the best deal for me. My visit was e More

by YESALLISWELL
Recommend Dealer
Yes
Employees Worked With
Ross, JJ Vock
Nov 11, 2024 -

BMW of Orland Park responded

We're delighted to hear that your experience at BMW of Orland Park was rewarding and that our team provided you with kind, professional service. It's great to know the finance department went above and beyond for you. Thank you for choosing us!

November 09, 2024

Clean, friendly, smooth, fast, comfy waiting area, great service work and labor, free coffee and snacks More

by Paola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

Paola, we're delighted to hear you enjoyed the amenities and service at BMW of Orland Park! Thanks for sharing your experience with us.

November 09, 2024

I had a great experience with Zeigler BMW of Orland Park! Very helpful and detailed explanation of service to be had. Appreciated the video updates a lot! More

by ALBINOFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

We're delighted to hear that you had a great experience with us at BMW of Orland Park! It's wonderful to know our detailed service explanations and video updates were appreciated. Thank you for your feedback, and we look forward to serving you again!

November 09, 2024

Great service and follow up. This is my first bmw but not my last. Awesome More

by AGILMOREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

We are so glad to have you as part of the BMW of Orland Park family! Thanks for sharing this feedback with us. See you next time!

November 08, 2024

Nice visit comfortable seating area. The Salesperson letting me know that my car was ready kept calling me someone else’s name instead of checking the service sheet Besides that it was More

by CARLA.MCGEE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that overall, it was a pleasant visit. We'll make sure to address the name mix-up and appreciate your understanding. We are looking forward to seeing you again soon!

November 08, 2024

He is very professional and nice!That makes my service visit very smooth and time-saving! More

by SYAOZHONG012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with the BMW of Orland Park team! We are glad everything went smoothly.

November 07, 2024

Excellent service provided by Nate, Shop Foreman on my 1990 E30 325i Sedan underbody refresh project. Timely, courteous, professional, great communicator! More

by THGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, Cashier; Cory, Service Coordinator; Dennis Kuk, Parts, Tony Scanlon
Nov 07, 2024 -

BMW of Orland Park responded

We're delighted to hear that Nate provided excellent service for your 1990 E30 325i Sedan project at BMW of Orland Park! Our team takes pride in delivering professional and timely assistance. Thank you for sharing your experience with us!

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