BMW of Orland Park - Service Center

Richard Pool and Jason Jakubowski always provide exceptional service as do the technicians. My car is always ready when promised and I am always kept up to date on any situation. exceptional service as do the technicians. My car is always ready when promised and I am always kept up to date on any situation. More

Service department including the service writer were all 5 stars. Work was timely and performed flawlessly 5 stars. Work was timely and performed flawlessly More

Tony did a nice job of explaining what needed to be taken care of, and the car is performing better as a result. Your technicians do a fine job of identifying potential issues with the vehicle. care of, and the car is performing better as a result. Your technicians do a fine job of identifying potential issues with the vehicle. More

Nick was kind and professional. He kept me well-informed along the way. I appreciate the entire service department and the use of text/video to communicate with progress and recom He kept me well-informed along the way. I appreciate the entire service department and the use of text/video to communicate with progress and recommendations too. More

Mr. Kevin Hernandez was very nice to my wife. We had a flat tire and needed a new one right away. Kevin took care of things right away on a Saturday morning. flat tire and needed a new one right away. Kevin took care of things right away on a Saturday morning. More

Kevin was great! He kept me informed about my car by text and made the shuttle to and from home seamless. He kept me informed about my car by text and made the shuttle to and from home seamless. More

Dion was awesome. He was very professional and communicated well. He made the experience easy! He was very professional and communicated well. He made the experience easy! More

I have been using Jason as my representative for many years and has always been exceptional. He gets the highest recommendation possible. years and has always been exceptional. He gets the highest recommendation possible. More

Jason is the reason I have loyalty to the dealership is really great. I hope he is appreciated. really great. I hope he is appreciated. More

Cory was very helpful in explaining the service needs for my 2013 535xi. The Service Tech's video was also incredibly helpful in further understanding the issues. my 2013 535xi. The Service Tech's video was also incredibly helpful in further understanding the issues. More