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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,395 Reviews

1,395 Reviews of BMW of Orland Park - Service Center

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April 24, 2025

Mr. Pool was very professional and knowledgeable My car was repaired he following day The technician emailed me a video of the under carriage which was very informative. Thanks, Lee Stanton More

by LSTANTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician
Apr 25, 2025 -

BMW of Orland Park responded

Lee, we're delighted to hear that Mr. Pool and our team at BMW of Orland Park provided you with professional service and informative updates on your car repair. Thank you for sharing your experience!

April 24, 2025

I’ve always been pleased with the customer service and have always had good experiences with them. More

by TMARTINEZ316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Orland Park responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The BMW of Orland Park Team

April 22, 2025

Excellent Services and hospitality, I recommend this dealership for buying and services Thanks a lot More

by EYAD Izar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're delighted to hear that our services and hospitality met your expectations. We look forward to serving you again in the future!

April 21, 2025

So grateful for a porter. It makes my life easier and more likely to choose Ziegler for my next car. Love my mechanic! More

by SFBULL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Serauskas
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that our porter service and your mechanic have made a positive impact on your experience at BMW of Orland Park. Thank you for considering us for your next car purchase!

April 21, 2025

The dealership is clean and neat. The intake process has gotten better. I will return. More

by RASHAUNDAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Apr 21, 2025 -

BMW of Orland Park responded

Thank you for stopping by to leave BMW of Orland Park a wonderful review!

April 19, 2025

Excellent James is the berst he makes sure I am taken care of and and my vehicles races top service More

by REGGIESPEARMAN1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

Reggie, thank you for leaving BMW of Orland Park a five-star review! We are glad that you enjoyed working with James.

April 19, 2025

The BMW customer service is excellent. The workers were very helpful with my questions. Bravo!! More

by LBROWN6296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your support of BMW of Orland Park!

April 19, 2025

Cory was really very courteous and the communication by all was great at the dealership More

by JABRS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

Thanks for giving a shoutout to Cory and leaving BMW of Orland Park a five-star review!

April 19, 2025

Great service and knowledgeable team. Cory took the extra time to determine my maintenance coverage was valid. More

by RORAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that Cory and the team at BMW of Orland Park provided you with great service. It's wonderful knowing they went the extra mile for your maintenance coverage!

April 19, 2025

I was beyond impressed with the service and quality that I received fr Orland BMW. Repair s were completed timely as promised. Richard Poole is top notch as a service advisor. More

by TO.OLIVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that Richard Poole and the team at BMW of Orland Park provided you with timely and top-notch service. Thank you for sharing your experience, we appreciate your support!

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