BMW of Orland Park - Service Center

Great service, professional staff. Disappointing to see a 3% service fee posting for using a credit card at the cashier and no wear else. Bought a new set of tires and would have brou Disappointing to see a 3% service fee posting for using a credit card at the cashier and no wear else. Bought a new set of tires and would have brought my check book. More

Took care of the service my X5 need in a timely manner. My advisor James Hatchett was a friendly total professional My advisor James Hatchett was a friendly total professional More

The place is undergoing construction and a bit disorganized The waiting time was very very long disorganized The waiting time was very very long More

Thank you Corey for making everything simple very well appreciated. Hope you enjoy your gift appreciated. Hope you enjoy your gift More

The experience of taking the car in was done efficiently, even though there were a lot of customers in line to get serviced. I felt like I was a priority. Everyone was professional and courteous. I even got even though there were a lot of customers in line to get serviced. I felt like I was a priority. Everyone was professional and courteous. I even got there a little late to pick up my vehicle and the person took the time out to help me and get me out the door. It was a great experience, even though no one wants to have to fix their car you guys made it easy And my repair rep was fantastic. I think his name is Richard. He was awesome. I will always come back to you guys for all of my car maintenance and upkeep and I will purchase my next BMW from you guys special thanks to Sid Armoush as well. He help me get Lined up for service as well. More

Under construction but still gave the fastest service ever! And I’ve been coming for five years ever! And I’ve been coming for five years More

Great customer service. Service members was punctual and answered all my questions and returned my vehicle in a reasonable amount of time. Service members was punctual and answered all my questions and returned my vehicle in a reasonable amount of time. More

Always excellent customer service and a top notch team. Highly recommend them and Dion!! You won’t be disappointed!! Highly recommend them and Dion!! You won’t be disappointed!! More

They didn’t fix my problem, my brakes still squeal. They didn’t communicate when I can come back to get them fixed. Very dissatisfied. They didn’t communicate when I can come back to get them fixed. Very dissatisfied. More

Poor reception by service writer. No feedback while car work done. Very distant. Oil change took almost 2 hrs. Asked to check rear tire. No indication this was done. Was glad No feedback while car work done. Very distant. Oil change took almost 2 hrs. Asked to check rear tire. No indication this was done. Was glad to get out of there. More