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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,443 Reviews

1,443 Reviews of BMW of Orland Park - Service Center

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June 19, 2024

I came in to get my seatbelt restraints light fixed i paid for a diagnostic test and as soon as I got home my light was back on.. smh More

by CHICKEN4LIFE.NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Jun 19, 2024 -

BMW of Orland Park responded

Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced. We're sorry to hear that the seatbelt restraint light issue reoccurred shortly after your visit. Please bring your vehicle back at your earliest convenience, and we will re-evaluate. Our team is committed to resolving this issue promptly and ensuring your safety and satisfaction. We appreciate your patience and understanding. Feel free to contact us directly if you have any further concerns 708-460-4545. Best Wishes, BMW Of Orland Park

June 19, 2024

Very pleased with the quick service. Updated on progress and received a loaner car for the time car was in for service More

by EPSTEFANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
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Jun 21, 2024 -

BMW of Orland Park responded

We're glad to hear you were pleased with the quick service and updates at BMW of Orland Park. Thanks for sharing your positive experience!

June 18, 2024

Customer service is bar none. They take their time explaining what is going on and keep you updated along the way. More

by KKINGHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service Dept
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Jun 18, 2024 -

BMW of Orland Park responded

We're delighted to hear that you had a great experience with our team at BMW of Orland Park. Thanks for the fantastic feedback!

June 18, 2024

Very good service and timely manners. And attendants were good and courtesy to me and car More

by DARTANYOUN.HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review and sharing your positive experience wit hour team. Until next time!

June 15, 2024

They were excellent with taking care of my car. I had a lot done and my car is driving better than ever More

by NMILLERDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard from service department
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Jun 17, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're delighted to hear that BMW of Orland Park took excellent care of your car and it's driving better than ever. Safe travels ahead!

June 14, 2024

Everyone was extremely efficient and professional. Definitely considering buying another vehicle from them in the near future! More

by phillipskipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe from finance, Andrew Kowal
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Jun 14, 2024 -

BMW of Orland Park responded

Thank you for the fantastic feedback! We're glad to hear our team at BMW of Orland Park provided such efficient and professional service. Looking forward to assisting with your next vehicle purchase!

June 14, 2024

Service was excellent. Texted confirmation they had the car and when the car was ready. More

by cahould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seraj Abughoush
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Jun 14, 2024 -

BMW of Orland Park responded

We are so happy that our BMW of Orland Park service team earned your five stars. Thanks a lot!

June 13, 2024

This was a very good service experience. Courteous agents, a ride home, service was completed on time. More

by ECW3RT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in Service
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Jun 13, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive service experience with BMW of Orland Park! We're glad to hear our team provided courteous service and timely completion. Safe travels ahead!

June 13, 2024

Cory is a great service rep, he always takes the time to explain everything, what we need to do now and what we can look at the next time. More

by CALSIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

BMW of Orland Park responded

Thank you for highlighting Cory's excellent service at BMW of Orland Park! We're glad to hear he provided clear and helpful explanations. We appreciate your feedback!

June 12, 2024

I have found this dealership to meet my needs. Thank you for the excellent customer care More

by RONALD.PRUITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James the service advisor
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Jun 13, 2024 -

BMW of Orland Park responded

We are so happy that our BMW of Orland Park team earned your five stars. Thanks, Ronald!

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