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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,418 Reviews

1,418 Reviews of BMW of Orland Park - Service Center

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March 29, 2024

Just in for 10,000 check up and oil change. No issues. Dealership under construction so should be back to normal after construction for guests to wait. More

by EEADAMS1
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 29, 2024 -

BMW of Orland Park responded

We appreciate your understanding during our construction phase at BMW of Orland Park. It's great to know that your 10,000-mile check-up went smoothly! We're looking forward to welcoming you back in our updated space soon.

March 29, 2024

Professional and helpful. Performed maintenance on car and did not wait a long time. Clear about what service was being performed and liked the ease of booking online. More

by SPIDER1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski, Amir Abedrabo
Mar 29, 2024 -

BMW of Orland Park responded

We're glad to know you found our online booking easy and the service at BMW of Orland Park clear and efficient. Thanks for sharing your experience, we appreciate it!

March 29, 2024

The dealer ship took good care of me thank you bmw and Tony was a lot of help More

by EARLLAIRD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 29, 2024 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! We are glad that Tony and our team took excellent care of you.

March 28, 2024

Great sales. Upfront and honest. Sarim did a great job. I’m a very busy and don’t have time for games or sitting in a dealership for hours. More

by MIKE@TWINFUELS.COM
Recommend Dealer
Yes
Employees Worked With
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

BMW of Orland Park responded

We're glad to know that you had a great experience with our sales team, especially Sarim. At BMW of Orland Park, we value your time and strive for upfront honesty in all interactions. Thanks for the positive feedback, Mike!

March 27, 2024

Although construction was in process its was still business as usual and everyone was so polite and I was taking care of in a timely manner. More

by PEREZ2359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Mar 27, 2024 -

BMW of Orland Park responded

We're glad to know that our team at BMW of Orland Park was able to provide you with a positive experience, despite the ongoing construction. Thanks for your patience and understanding during this time!

March 27, 2024

Sid sold me the suv l was very happy he was great to deal with no pressure, just what you want from a salesman, l definitely would buy a car or a suv from him again !!! More

by Bill Lynch
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

BMW of Orland Park responded

Bill, we're delighted to know that Sid provided you with a pressure-free and enjoyable buying experience at BMW of Orland Park. Thanks for your trust in us! We look forward to serving you again in the future!

March 24, 2024

My vehicle is still not working correctly Remote start function not working key fobs still not fully functioning Very disheartening for a 2024 purchase less than 3 months since purchased 🤦 More

by SMIBS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich
Apr 11, 2024 -

BMW of Orland Park responded

I'm really sorry to read about the issues you're experiencing with your recent purchase. This is certainly not the experience we want for our customers, especially so soon after a new vehicle acquisition. I'd like to help get this sorted out as quickly as possible - please reach out directly at your earliest convenience, and let's see what we can do together. Thank you, Brian Coster - Service Manager - 708-460-4545

March 23, 2024

Car repair completed was great. Service representative expectation was not professional. Communication was inadequate throughout the entire process. More

by DENEVERHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Apr 11, 2024 -

BMW of Orland Park responded

We appreciate your feedback and are glad to know that the car repair was satisfactory. We're sorry to learn about your experience with our service representative at BMW of Orland Park, we'll work on improving communication for a better customer experience in the future.

March 22, 2024

Corey offered an excellent level of service. Highly professional and explained everything perfectly. Cashier was friendly and professional. Great job More

by SJAVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 24, 2024 -

BMW of Orland Park responded

We're glad to know that Corey and our team provided excellent service during your visit to BMW of Orland Park. Thanks for the positive feedback, we appreciate it!

March 21, 2024

Very much enjoyed working with Peter To his professionalism, and Straightforwardness. The entire staff was very friendly and accommodating. More

by viral.nayak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
Mar 21, 2024 -

BMW of Orland Park responded

We're glad to know you had a positive experience with Peter and the rest of our team at BMW of Orland Park. We appreciate your feedback, and we hope to see you again soon!

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