BMW of Orland Park - Service Center

My vehicle is still not working correctly Remote start function not working key fobs still not fully functioning Very disheartening for a 2024 purchase less than 3 months since purchased 🤦 function not working key fobs still not fully functioning Very disheartening for a 2024 purchase less than 3 months since purchased 🤦 More

Car repair completed was great. Service representative expectation was not professional. Communication was inadequate throughout the entire process. Service representative expectation was not professional. Communication was inadequate throughout the entire process. More

Corey offered an excellent level of service. Highly professional and explained everything perfectly. Cashier was friendly and professional. Great job Highly professional and explained everything perfectly. Cashier was friendly and professional. Great job More

Good experience nice people and great vehicles Jesus helped me out with my purchase. Thanks for everything helped me out with my purchase. Thanks for everything More

Efficient. The service department had me in and out in the expected time, I was very pleased . The service department had me in and out in the expected time, I was very pleased . More

Very pleased, anytime I have my vehicles serviced at BMW of Orland Park it has always been a breeze in and out getting all the my vehicle needs. Facility was super clean and service advisors were very helpf of Orland Park it has always been a breeze in and out getting all the my vehicle needs. Facility was super clean and service advisors were very helpful More

Very much enjoyed working with Peter To his professionalism, and Straightforwardness. The entire staff was very friendly and accommodating. professionalism, and Straightforwardness. The entire staff was very friendly and accommodating. More

Ross was great, nonthreatening and understood when I wasn’t feeling well to postpone the deal. He allowed for me to take the car for a spin for an entire day, which truly made me seal the deal. His nonc wasn’t feeling well to postpone the deal. He allowed for me to take the car for a spin for an entire day, which truly made me seal the deal. His nonchalant attitude, but dedication to making me happy. Ultimately caused me to make the decision to go with the car at this dealership. I got a grade car for a great deal, and Ross continues to be very transparent and communicates the next steps as far as additional detailing with the bumper etc. that needs to occur. It’s not just the sale of the car, but making a customer happy with maintenance after buying the car and abiding by next steps and scheduling accordingly. Great experience overall!!!! More

Excellent customer service! The service team got me in even when they were fully booked, knowing that I was stranded and needed to get my car repaired. I'm so thankful, everyone The service team got me in even when they were fully booked, knowing that I was stranded and needed to get my car repaired. I'm so thankful, everyone I encountered was extremely helpful and kind. I would recommend BMW of Orland Park to anyone, thank you so much! More

I had good experience. Video recording of the car inspection and recommendations were very informative Video recording of the car inspection and recommendations were very informative More