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BMW of Palm Springs

Palm Springs, CA

4.6
1,213 Reviews
BMW of Palm Springs delivers a modern luxury automotive experience for drivers throughout Palm Springs, Rancho Mirage, Palm Desert, Indian Wells, La Quinta, and the greater Coachella Valley. Our team is dedicated to providing a transparent, personalized approach to every interaction, whether you’re exploring the latest BMW models, shopping BMW Certified vehicles, discovering BMW M performance, or servicing your vehicle with factory-trained BMW technicians. We pride ourselves on creating long-term relationships built on professionalism, attention to detail, and exceptional client care. From luxury sedans and performance SUVs to electrified BMW models, our dealership is committed to delivering an ownership experience that reflects the innovation, performance, and sophistication of the BMW brand. As part of indiGO Auto Group, BMW of Palm Springs is proud to represent a collection of world-class luxury automotive retailers focused on delivering elevated client experiences.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,213 reviews

July 04, 2026

Routine service. Waited a reasonable amount of time for service to be completed. Pleasant service person. Nice showroom and waiting area. More

by palongi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

BMW of Palm Springs responded

Thank you for trusting us with your BMW X3 M’s routine maintenance. We’re glad Juan provided courteous service and that you found the wait reasonable while enjoying our showroom and waiting area.

July 01, 2026

After 22 years of not driving I ended up getting a car(bmw) and moving to the desert from downtown San Diego. My car needed some work done on it because going to shady Midas or Other shady mechanics c More

by Wayharrell77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

BMW of Palm Springs responded

It’s wonderful to hear Sandy and our service team made your experience smooth and trustworthy. We understand how important honesty and care are when your BMW X3 needs attention. Thank you for trusting us to get your car back to its full potential.

June 25, 2026

The level of service from my service advisor Roxanne was outstanding. It’s good to have such knowledgeable people still in customer service. More

by pekkitas.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne Simon
Jun 25, 2026 -

BMW of Palm Springs responded

We appreciate you highlighting the outstanding service from our service advisor and their deep BMW expertise. Thank you for trusting us with your BMW 528 maintenance and we look forward to your next visit.

May 04, 2026

Great service… very helpful gave me a loaner, very professional. It’s always a good experience More

by Gingee363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

BMW of Palm Springs responded

Thank you for your kind review of BMW of Palm Springs. We’re delighted to hear you received great service, professional care, and a convenient loaner vehicle during your visit. Providing a smooth and consistently positive BMW service experience is always our goal, and we truly appreciate your continued support of BMW of Palm Springs!

April 15, 2026

Very efficient service as always. I waited for the service and they were very close with their estimate. More

by Mjpmcnulty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
Apr 16, 2026 -

BMW of Palm Springs responded

Thank you for your feedback. We’re glad to hear your service experience was efficient and that our timing aligned closely with expectations. At Audi Rancho Mirage, providing accurate, timely, and high-quality service is always our priority, and we truly appreciate your continued support!

March 25, 2026

Service was good, no issues and prompt. Arranging to have a loner car is a littler More complicated that it should but overall satisfied with everything. More

by Elato.67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torey Horgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

BMW of Palm Springs responded

Thank you for your feedback and for choosing BMW of Palm Springs. We’re pleased to hear your service experience was prompt and issue-free. We also appreciate your input regarding the loaner vehicle process, as we’re always looking for ways to make every aspect of the BMW service experience as seamless and convenient as possible. Thank you again for your trust, and we look forward to assisting you in the future!

March 20, 2026

Friendly and efficient service department. Kudos to Ibrahim Lapaj for always taking good care of me - and to the entire service team for looking after my X5. More

by Charlie-cain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

BMW of Palm Springs responded

Thank you, Charlie, for your kind feedback and for choosing Audi Rancho Mirage Service. We’re delighted to hear you experienced friendly and efficient service from our team. Ibrahim will especially appreciate your recognition, providing attentive, consistent care is what we strive for. We look forward to continuing to support you and your vehicle for many miles ahead!

February 13, 2026

I have left several messages for the salesman he does not return calls. It took several requests to get information through the buying process. There is a stain on the drivers seat that is very visible but More

by Sgatti1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

BMW of Palm Springs responded

Thank you for your feedback. We’re sorry to hear about the communication issues and the concerns with the undisclosed seat stain. That’s not the experience we want for any guest. Our management team would appreciate the chance to speak with you directly and make things right. Please reach out to our BMW of Palm Springs Sales Manager, Trey Bearden, at tbearden@indigoautogroup.com, so we can assist further.

January 30, 2026

Misrepresented maintenance coverage. I was sold a $1,899 maintenance plan on a CPO BMW that was described as “5 years of oil changes.” In reality, the coverage expires in about one year More

by anveshv71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nayeli Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Alvarez
Jan 30, 2026 -

BMW of Palm Springs responded

Thank you, Anvesh, for taking the time to share your experience with BMW of Palm Springs. We truly regret to hear that the details of your maintenance plan were not clearly communicated during your Certified Pre-Owned BMW purchase. Transparency is critical to us, and we sincerely apologize for any misunderstanding regarding the plan’s term and overlap with your included CPO maintenance coverage. Your feedback is important and helps us identify where we need to improve our sales and delivery processes. We are committed to ensuring our clients have a premium and informed experience at every step. A member of our management team has reached out to you to review your contract and discuss possible next steps. Please contact us directly so we can assist in resolving this matter to your satisfaction.

November 23, 2025

Wrost place to purchase any car. I purchased BMW M5 with maintenance plant .after few month we want to purchase new BMW M3 then I contacted them to cancel my maintenance plan but no More

by Zafarcup
Recommend Dealer
No
Employees Worked With
David Gutierrez
1
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