BMW of Palm Springs

Friendly.but Expensive Everyone was polite and professional. The physical space was top notch. The cost vs. the value I received for the service seemed not to match. $500 to Everyone was polite and professional. The physical space was top notch. The cost vs. the value I received for the service seemed not to match. $500 to change the brake fluid and replace a filter on a lightly used car was a lot. More

BMW of Palm Spring Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no ti Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no time. More

Smart, focused and friendly We've been wanting to replace my dad's car (he's 85), a 2001 Lexus 430 for some time now. We started with the C class Mercedes convertible, but the sa We've been wanting to replace my dad's car (he's 85), a 2001 Lexus 430 for some time now. We started with the C class Mercedes convertible, but the sales person was a bit slick, and the car felt like econo. we went a block away to BMW, and Phil sauntered up to help us with the 430i convertible. he clearly knows his cars, and we were out on a demo ride in 5 minutes. The best part was when dad took the wheel - he loved it instantly, then about died when he saw the hard top in action. As a company car, we had some serious constraints on the purchase price. We couldn't make an un-used car work, but creatively suggested one of the two lightly used loaners they had. I flew back home, and Phil kept in touch - the car needed to gain some mileage before they get us a discount. Knowing I had a visit in place, they pulled some stings, put together a package, and we walked out the door at the exact number I told him we had. the entire process was easy and quick, with us out the door in the new car in just over an hour. I highly recommend you ask for Phil if you're interested in learning more about BMWs, and even remotely in the market. More

Polite, professional & loaded with product knowledge I met with Phil Meyer while I was staying in Palm Springs. I was VERY interested in an electric car but needed more information to make an informed d I met with Phil Meyer while I was staying in Palm Springs. I was VERY interested in an electric car but needed more information to make an informed decision. This was not the first BMW dealer I had searched out info from but it was the first one that really knew the product .... he was prompt in getting me pricing and lease information. Phil answered my many questions, he was not pushy. And he did not walk away when I told him I lived in New Hampshire. Nope. He continued to help me and offered to drop ship to New Hampshire. If you are looking at purchasing a BMW I strongly encourage you to look for Phil. More

Made this purchase easy I hate buying cars, but I walked into BMW of Palm Springs and Phil Meyer was direct and to the point. He could tell I didn't want to sit there and ha I hate buying cars, but I walked into BMW of Palm Springs and Phil Meyer was direct and to the point. He could tell I didn't want to sit there and haggle or waste time. He gave me a great deal, so I walked in a Tuesday and had the car in my driveway by Thursday. I would highly recommend him. Kevin got me through the finance part of the transaction as quickly as possible. Then at delivery Jennifer showed me everything I needed to know about the car. Also realizing that I did not have 45 minutes, she didn't belabor the operation. Thank you all! More

Five Star Buying Experience In our recent search for a new vehicle, my husband and I decided to focus on three dealerships: Audi, Mercedes, and BMW. At one competing dealership, In our recent search for a new vehicle, my husband and I decided to focus on three dealerships: Audi, Mercedes, and BMW. At one competing dealership, the salesperson was content with walking us around the lot, letting us sit in different vehicles--giving no information on the capabilities or features of any of the models. At another, we took a cosmetically attractive model for a test drive, with the salesperson telling us the wonderful capabilities of this model, but at the end informing us this particular car didn't have them! Then we went to BMW. Our salesperson was Phil Meyer, who took us on test drives of both an SUV and hybrid sedan, explaining a full array of functions and capabilities of each and giving us sufficient information to drive either off the lot with confidence. We ultimately chose the sedan,, and Phil and his sales manage "put their best foot forward" to find a price satisfactory to us. Phil has followed up with a promise to "always be with us" through our ownership experience--and I believe him! More

Ripoff repair prices and always try to get u ri spend more In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer as too pricey. I go to europen auto in pd. Half the price Also. Get a cashier. Certainly u can afford one w ur eccessive service pricing. I have never been to a dealer where u pay the service writer More

Service Stan was quite helpful in helping me understand potential issues with my recently purchased car. Although the price was high for spark plugs, the expe Stan was quite helpful in helping me understand potential issues with my recently purchased car. Although the price was high for spark plugs, the experience overall was great. More

Friendly service I have had issues with my 330e and have been a frequent customer to the service department. Sandra Thompson is my advisor and ,along with her ,the en I have had issues with my 330e and have been a frequent customer to the service department. Sandra Thompson is my advisor and ,along with her ,the entire staff has been nothing but friendly, helpful, pleasant and efficient.... taking care of me in a timely matter that is important with my tight work schedule!! More

Amazing Customer Service Thanks to the entire team for making my first purchase at Palm Springs BMW feel like coming home, while delivering world class service. Professional, Thanks to the entire team for making my first purchase at Palm Springs BMW feel like coming home, while delivering world class service. Professional, fun, and an easy process! More