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BMW of Palm Springs
Palm Springs, CA
1,048 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,048 reviews
May 03, 2024
There was a mistake on my invoice in which the cost of labor for the oil change was doubled. I didn't know where the mistake was but I knew the invoice was significantly higher than estimated. Once I co labor for the oil change was doubled. I didn't know where the mistake was but I knew the invoice was significantly higher than estimated. Once I complained Chris Hapner corrected the charges. Thank goodness I complained or it wouldn't have been caught. More
by JAMIELOUISEMATHESON
Verified CustomerEmployees Worked With
Helpful May 03, 2024
Excellent service and follow through by George Salinas on the BMW car features and negotions. Bobby was quite helpful in a tutorial of the features and helping me understand them. The car is too smart!!!! the BMW car features and negotions. Bobby was quite helpful in a tutorial of the features and helping me understand them. The car is too smart!!!! More
by bigjthtex
May 02, 2024
They went out of there way to help , always give me a nice rental car , and they paid to fix my tire everyone is super friendly great service department nice rental car , and they paid to fix my tire everyone is super friendly great service department More
by trilby7742
Employees Worked With
Other Employees :
Abraham is great and the nice guy who great you when you come in and Molly
May 02, 2024
Everyone was very nice and helpful. I especially want to acknowledge Ibrahim Lapaj in your Service Dept for his kindness and care. I was in a very difficult situation and he went above I especially want to acknowledge Ibrahim Lapaj in your Service Dept for his kindness and care. I was in a very difficult situation and he went above and beyond. THANK YOU! More
by buffy8183
Employees Worked With
Bradley (Sales), Manny (Sales) and Ibrahim Lapaj
May 02, 2024
I was able to get right in & the wheel alignment was done in a timely manner. in a timely manner. More
by BAMALOVE80.JB
Employees Worked With
May 02, 2024
Painless transaction and quick response times. Very helpful getting a ride for me. Easy options to make payment. Very helpful getting a ride for me. Easy options to make payment. More
by RC4TH
Employees Worked With
May 02, 2024
Juan was a good helpful advice on getting to understand the service I needed and got me the perfect service the service I needed and got me the perfect service More
by IVANGOMEZLARES1990
Employees Worked With
May 01, 2024
Great follow up and communication was awesome. They kept me posted throughout the three days that they had my car. They kept me posted throughout the three days that they had my car. More
by Lougargi
Employees Worked With
May 01, 2024
From the time the service valet guys take your car to the time you get your car back, you are treated like royalty. Savannah is the reason I come back to BMW for service. She’s the best! The woman could ru time you get your car back, you are treated like royalty. Savannah is the reason I come back to BMW for service. She’s the best! The woman could rule the world! Beautiful dealership and everyone is very pleasant and nice More
by Zoomzoom
