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BMW of Palm Springs

Palm Springs, CA

4.7
1,170 Reviews
Sales Department Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. Service / Parts / Boutique Departments BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following: Factory trained and certified technicians Alternate transportation Genuine BMW parts Complimentary car wash All repairs come with a 2 year/unlimited mile warranty Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation. Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas. SCHEDULE SERVICE
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,170 reviews

August 03, 2018

Service, repair Stan Sterling in the service department was incredibly helpful. Very professional, very on top of things. I was three hours early to my set appointmen More

by ReidM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
Aug 13, 2018 -

BMW of Palm Springs responded

Thank you for the 5-star review of your recent service experience!! We look forward to seeing you again at our dealership soon!

July 31, 2018

Professional no hassle service Nick did a great job making sure most of the paperwork was done before we showed up from our of town. It made the process much faster and was greatly More

by Samx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Alexander
July 31, 2018

Great Service! Sandy is extremely responsive and helpful every time I take one of my three BMWs in for service. The work is always well done and car delievered in th More

by JLaino13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

Dealership of the desert We always look forward to business and car maintenance at BMW Palm Springs. Staff is always upbeat, courteous and professional. Michael Pope, Regena More

by Sghanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regena Tharpe
July 27, 2018

Airbag Recall passenger My airbag was recalled and BMW took great care of mending it The staff at the service department were amazing They did an excellent job More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman with the car rental service
July 26, 2018

Very well run facility The level of service was very comfortable I t was nice working with a business that gets customer service from the moment I entered the building More

by 750i
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuza
July 23, 2018

Customer service Just bought a used 2007 750I and needed to get a recall issue with the door fixed. Bryan was super cool told me not to worry it would get fixed and th More

by Kaveo78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2018

Negotiator Extraordinaire Phil was amazing! I felt like he was on my side the entire time. He customer service was top notch, I literally came in to BMW on a whim after taking More

by abalanay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Philip Meyer
July 19, 2018

People, Process, then Profit. As if Palm Springs didn't have enough nostalgia to spread around, I found it where I least expected: BMW of Palm Springs. Being a huge M car enth More

by jmcguire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Small, Philip Meyer
July 17, 2018

Route service Very good.and thorough. Bryan was on time and took care of every service item needed. All service was completed within the day and very much to my More

by Conrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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