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BMW of Palm Springs
Palm Springs, CA
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
August 12, 2018
Smooth Transaction. Attention to Detail. My 2015 BMW met an premature demise and was declared a total loss by my INS company. As I was in a rental incurring daily fees, it was becoming more p My 2015 BMW met an premature demise and was declared a total loss by my INS company. As I was in a rental incurring daily fees, it was becoming more pressing to move forward in a vehicle purchase while waiting for INS to take care of their part. I typically always deal with BMW of Murrieta but as I live in Palm Springs I decided to swing by Palm Springs BMW on a whim. I was greeted by Nick Alexander, I explained my situation, he was both empathetic and warm. The exact car I had in mind had literally just been taken off of loaner fleet and was eligible for a lease. Nick was able to structure an almost identical deal I had started with Murrieta and in turn I chose to work with him. Justin, his manager and the finance manager were confident, Informative and efficient. I felt entirely at ease with the leasing process and the paperwork literally took 20 mins. xxxxxxto Palm Springs BMW for keeping me local and making it happen. More
by Alyssa
Employees Worked With
Justin Luettjohan
August 10, 2018
The best of the best Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful More
by Prsandbar
August 08, 2018
Sandy and Bobby are great! The best! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! More
by Smlea2a3
August 08, 2018
Excellent setvice Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. More
by RonC
Employees Worked With
August 03, 2018
Service, repair Stan Sterling in the service department was incredibly helpful. Very professional, very on top of things. I was three hours early to my set appointmen Stan Sterling in the service department was incredibly helpful. Very professional, very on top of things. I was three hours early to my set appointment, but he still saw me right away and helped get things going. More
by ReidM
Employees Worked With
Stan Sterling
July 31, 2018
Professional no hassle service Nick did a great job making sure most of the paperwork was done before we showed up from our of town. It made the process much faster and was greatly Nick did a great job making sure most of the paperwork was done before we showed up from our of town. It made the process much faster and was greatly appreciated. More
by Samx
Employees Worked With
Nick Alexander
July 31, 2018
Great Service! Sandy is extremely responsive and helpful every time I take one of my three BMWs in for service. The work is always well done and car delievered in th Sandy is extremely responsive and helpful every time I take one of my three BMWs in for service. The work is always well done and car delievered in the timeframe as promised More
by JLaino13
Employees Worked With
July 30, 2018
Dealership of the desert We always look forward to business and car maintenance at BMW Palm Springs. Staff is always upbeat, courteous and professional. Michael Pope, Regena We always look forward to business and car maintenance at BMW Palm Springs. Staff is always upbeat, courteous and professional. Michael Pope, Regena Tharpe and Sandra Thompson rock! More
by Sghanson
July 28, 2018
Airbag Recall passenger My airbag was recalled and BMW took great care of mending it The staff at the service department were amazing They did an excellent job My airbag was recalled and BMW took great care of mending it The staff at the service department were amazing They did an excellent job repairing the car and clean my car as well Thank you More
by DT
July 26, 2018
Very well run facility The level of service was very comfortable I t was nice working with a business that gets customer service from the moment I entered the building The level of service was very comfortable I t was nice working with a business that gets customer service from the moment I entered the building More
by 750i
Employees Worked With
David Cuza
