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BMW of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.4
1,219 Reviews
BMW of Palm Springs delivers a modern luxury automotive experience for drivers throughout Palm Springs, Rancho Mirage, Palm Desert, Indian Wells, La Quinta, and the greater Coachella Valley. Our team is dedicated to providing a transparent, personalized approach to every interaction, whether you’re exploring the latest BMW models, shopping BMW Certified vehicles, discovering BMW M performance, or servicing your vehicle with factory-trained BMW technicians. We pride ourselves on creating long-term relationships built on professionalism, attention to detail, and exceptional client care. From luxury sedans and performance SUVs to electrified BMW models, our dealership is committed to delivering an ownership experience that reflects the innovation, performance, and sophistication of the BMW brand. As part of indiGO Auto Group, BMW of Palm Springs is proud to represent a collection of world-class luxury automotive retailers focused on delivering elevated client experiences.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,219 reviews

April 15, 2026

Very efficient service as always. I waited for the service and they were very close with their estimate. More

by Mjpmcnulty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
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Apr 16, 2026 -

BMW of Palm Springs responded

Thank you for your feedback. We’re glad to hear your service experience was efficient and that our timing aligned closely with expectations. At Audi Rancho Mirage, providing accurate, timely, and high-quality service is always our priority, and we truly appreciate your continued support!

March 25, 2026

Service was good, no issues and prompt. Arranging to have a loner car is a littler More complicated that it should but overall satisfied with everything. More

by Elato.67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torey Horgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

BMW of Palm Springs responded

Thank you for your feedback and for choosing BMW of Palm Springs. We’re pleased to hear your service experience was prompt and issue-free. We also appreciate your input regarding the loaner vehicle process, as we’re always looking for ways to make every aspect of the BMW service experience as seamless and convenient as possible. Thank you again for your trust, and we look forward to assisting you in the future!

March 20, 2026

Friendly and efficient service department. Kudos to Ibrahim Lapaj for always taking good care of me - and to the entire service team for looking after my X5. More

by Charlie-cain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

BMW of Palm Springs responded

Thank you, Charlie, for your kind feedback and for choosing Audi Rancho Mirage Service. We’re delighted to hear you experienced friendly and efficient service from our team. Ibrahim will especially appreciate your recognition, providing attentive, consistent care is what we strive for. We look forward to continuing to support you and your vehicle for many miles ahead!

February 13, 2026

I have left several messages for the salesman he does not return calls. It took several requests to get information through the buying process. There is a stain on the drivers seat that is very visible but More

by Sgatti1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

BMW of Palm Springs responded

Thank you for your feedback. We’re sorry to hear about the communication issues and the concerns with the undisclosed seat stain. That’s not the experience we want for any guest. Our management team would appreciate the chance to speak with you directly and make things right. Please reach out to our BMW of Palm Springs Sales Manager, Trey Bearden, at tbearden@indigoautogroup.com, so we can assist further.

January 30, 2026

Misrepresented maintenance coverage. I was sold a $1,899 maintenance plan on a CPO BMW that was described as “5 years of oil changes.” In reality, the coverage expires in about one year More

by anveshv71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nayeli Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Alvarez
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Jan 30, 2026 -

BMW of Palm Springs responded

Thank you, Anvesh, for taking the time to share your experience with BMW of Palm Springs. We truly regret to hear that the details of your maintenance plan were not clearly communicated during your Certified Pre-Owned BMW purchase. Transparency is critical to us, and we sincerely apologize for any misunderstanding regarding the plan’s term and overlap with your included CPO maintenance coverage. Your feedback is important and helps us identify where we need to improve our sales and delivery processes. We are committed to ensuring our clients have a premium and informed experience at every step. A member of our management team has reached out to you to review your contract and discuss possible next steps. Please contact us directly so we can assist in resolving this matter to your satisfaction.

November 23, 2025

Wrost place to purchase any car. I purchased BMW M5 with maintenance plant .after few month we want to purchase new BMW M3 then I contacted them to cancel my maintenance plan but no More

by Zafarcup
Recommend Dealer
No
Employees Worked With
David Gutierrez
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November 19, 2025

For a service manager, Guy was not up to par. Not helpful and very rude. Needs another job. More

by Padrefan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

BMW of Palm Springs responded

Thank you for sharing your feedback. We’re very sorry to hear about your recent experience and that it did not reflect the high standards we hold at BMW of Palm Springs. We take your concerns seriously and would appreciate the opportunity to discuss them further. Please reach out to us directly so we can address this with care and ensure your next visit meets the level of service you deserve.

November 15, 2025

Working with Brad Williams was a pleasure. He was very helpful in selecting my new vehicle and going through the ordering process. Also, Bobby Barsakis, the BMW Genius, is outstanding. More

by Jmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Basarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

BMW of Palm Springs responded

Thank you for the great feedback! We're glad Brad and Bobby made your experience at BMW of Palm Springs exceptional. From selecting your vehicle to the delivery process, it's our goal to make it seamless and enjoyable. Enjoy your new BMW!

October 21, 2025

I had the best buying experience with George Salinas at BMW Palm Springs. George was very attentive from the beginning to the end. More

by FK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Alvarez
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Oct 21, 2025 -

BMW of Palm Springs responded

Thank you for your kind words! We're so pleased to hear George provided an exceptional buying experience at BMW of Palm Springs. His attentiveness and dedication reflect the high standard of service we strive for. We appreciate your business and look forward to serving you again.

October 04, 2025

Easy to work with and very professional. Overview of the cars features was excellent. Terrific dealership. More

by garygray99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 08, 2025 -

BMW of Palm Springs responded

Thank you for the great feedback, Gary! We're glad to hear you found the experience professional and informative. Providing a smooth, straightforward process and thorough vehicle overview is what we aim for. We appreciate your kind words and look forward to welcoming you back!

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