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BMW of Palm Springs
Palm Springs, CA
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,194 reviews
February 04, 2020
Sandy made the experience the best. Had timely updates and handled all my transpiration needs She also ensures I got my vehicle in quickly to solve my issues and handled all my transpiration needs She also ensures I got my vehicle in quickly to solve my issues More
by Laura q
Employees Worked With
February 04, 2020
Sandra in service department was beyond amazing and went above and beyond as usual.... please make sure that management recognizes her customer service skills and detail above and beyond as usual.... please make sure that management recognizes her customer service skills and detail More
by Bmw service bergmann
Employees Worked With
February 01, 2020
Orlando, the dude, was an exceptional salesperson. Very Orlando, the dude, was an exceptional salesperson. Very short online process. Kevin in finance was straight forward, no hidden fees. Contract deli Orlando, the dude, was an exceptional salesperson. Very short online process. Kevin in finance was straight forward, no hidden fees. Contract delivered cross country overnight. Now, waiting for shipment. More
by llg2710
Employees Worked With
Orlando, Kevin Rock
January 31, 2020
This has been the most pleasant car leasing experience I have ever completed. Thank you Dave , Mike, Jen & Kevin for making me feel like a valued customer. Mike Pope & Dave Ball know what they are doing and have ever completed. Thank you Dave , Mike, Jen & Kevin for making me feel like a valued customer. Mike Pope & Dave Ball know what they are doing and are great to work with. I am loving my new car! More
by KatieP
Employees Worked With
Dave Ball, Jen, Kevin Rock, Michael Pope
January 30, 2020
This service department is knowledgeable and skilled. Chris keep me in loop the whole time. Their video inspection was great. BMW of Palm Springs is top notch. Chris keep me in loop the whole time. Their video inspection was great. BMW of Palm Springs is top notch. More
by wcl5819
Employees Worked With
January 24, 2020
Very helpful in the purchase of my new vehicle. Great facility willing to provide service and knowledge to increase customer satisfaction. A comfortable no pressure purchase. facility willing to provide service and knowledge to increase customer satisfaction. A comfortable no pressure purchase. More
by Ronspak
Employees Worked With
January 19, 2020
My husband and I were very pleased with our sales person Brody and his supervisor they answered all my husbands questions( his car) we decided to purchase. When we got to the finance person that all changed Brody and his supervisor they answered all my husbands questions( his car) we decided to purchase. When we got to the finance person that all changed, we had that discussion with Brody and he fixed it all for us. Love the car! Glad we came here to purchase More
by Sandrakspak
Employees Worked With
January 15, 2020
Service Department is GREAT Like I have said in previous reviews, I never have any problems with the service department. They make up what the sales team just doesn't have. Sand Like I have said in previous reviews, I never have any problems with the service department. They make up what the sales team just doesn't have. Sandra and now Bryan are the best. They keep you informed on the status of your car and really demonstrate customer service. Again, I highly recommend the service team at this dealership. If you ever lease from this BMW dealership. Read the fine print and get everything in writing. More
by randallkimsey
January 15, 2020
Bryan G in their service department was excellent!! Professional, courteous, and answered all my questions. Outstanding employee. Was totally on the ball. Car was washed and ready when promised Professional, courteous, and answered all my questions. Outstanding employee. Was totally on the ball. Car was washed and ready when promised More
by JAYBROOKS
Employees Worked With
January 15, 2020
Friendly. Good response. Good communication. Good service. Good analysis of problem and provided a resolution. Provided a list of additional recommended and suggested repairs and fixes. service. Good analysis of problem and provided a resolution. Provided a list of additional recommended and suggested repairs and fixes. More
by Timothywright36
Employees Worked With
