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BMW of Palm Springs

Palm Springs, CA

4.7
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,194 reviews

January 08, 2020

Seamless transport to & from my home to manage a minor update 2 my M car Thankful for the wash & interior clean i wish they would have designed the service area in a much large setting Cuz they need it More

by mda1500
Recommend Dealer
Yes
Employees Worked With
Freddy Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cuza, Joe Lopez, Doug Clark
Jan 10, 2020 -

BMW of Palm Springs responded

Thank you for the 5-star rating and kind review! We greatly appreciate your feedback!

January 04, 2020

Buying a car has never been easier or more enjoyable. The customer service was amazing. We never felt pressured or misled at any time during the process from start to finish. We appreciated the time and effo More

by Jude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Miller -sales, Davin - finance and Jennifer - genius
Jan 07, 2020 -

BMW of Palm Springs responded

Thank you for the 5-star rating and kind review! Congratulations on your newest BMW!

January 04, 2020

Horrible experience. They returned my vehicle with a large nail in the tire, no charge of battery and they didn’t replace the steering column parts correctly. They tried to blame me for the tire even t More

by Markazar71
Recommend Dealer
No
Employees Worked With
Bryan Gacayan
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2020

I've been working with Brad for the past the past 12 years, always a pleasant experience Highly recommended, knowledge, detailed. He also makes sure he matches the car to your needs More

by Tim
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

BMW of Palm Springs responded

Thank you for your business and the 5 stars!

December 31, 2019

Just wonderful. My service agent, Sandy, was completely focused on getting my work done and me home. The showroom and waiting area are beautiful and comfortable. Starbucks coffee machine makes amazing latt More

by jeh100
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

BMW of Palm Springs responded

Happy to hear your service experience was great! Thank you for your business!

December 23, 2019

Very impressed with level of professionalism of service advisor. Prompt, courteous, free Lytton transportation, and car was delivered detailed! The dealership is spotless and has a lot of sweet cars. More

by wbellows
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

BMW of Palm Springs responded

Thank you for your business and the 5 stars!

December 23, 2019

1st Annual Service BMW X-1 Service was efficient. I was offered a ride by Lyft to and from my home. Car was delivered washed but it was a rush job and was not complete or s More

by milesla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Koneck
Dec 31, 2019 -

BMW of Palm Springs responded

Thank you for your review. We are sorry to hear you had such a less than satisfactory experience, but we really appreciate you bringing this issue to our attention.

December 20, 2019

We had an excellent sales experience at the Palm Springs BMW dealer with Orlando Welsh. We appreciated his experience, knowledge of the car, and friendly, no-pressure manner. We got a good deal and the tran More

by Beth M
Recommend Dealer
Yes
Employees Worked With
Orlando Welsh
Dec 23, 2019 -

BMW of Palm Springs responded

Thanks for the awesome review! Come back and see us soon!

December 19, 2019

Our first BMW We were fortunate to meet Nick as we entered the front door of the dealership. He was immediately likeable. ( and really cute) extremely knowledgeabl More

by Resprings
Recommend Dealer
Yes
Employees Worked With
Nick, Jen, Kevin Rock
Dec 19, 2019 -

BMW of Palm Springs responded

Thanks for the great review! We hope to see you again soon!

December 19, 2019

Smooth sailing through my regular service appointment from scheduling through delivery. Love my X3 and greatly appreciate my dealer, and Service Advisor, Chris Hapner. Thanks! More

by David
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

BMW of Palm Springs responded

Thank you for your business David! We appreciate it.

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