BMW of Palm Springs

Exceptional Service BMW Palm Springs is top of the line. You can not find another dealership with as much customer care and professionalism anywhere. Michael Pope is an e BMW Palm Springs is top of the line. You can not find another dealership with as much customer care and professionalism anywhere. Michael Pope is an exceptional, personable and professional sales person. He not only goes out of his way to make sure you have the best price possible but keeps you consistently update on progress of your order if necessary. He is always available to answer questions and quick to follow up if not. I could not ask for better service and this is my third purchase from him. In addition, Jennifer Hutchison is an incredible BMW Genius. She is completely educated in all BMW cars and aspects of their use. She even responded to me via e-mail on her day off! Her professionalism is stellar. Thank You BMW Of Palm Springs! More

Bmw of Palm Springs All people who is works there, they are friendly and ready to help any time. Michael, Regena, Stan, Joe and Bryan...Thank you so much guys!! All people who is works there, they are friendly and ready to help any time. Michael, Regena, Stan, Joe and Bryan...Thank you so much guys!! More

My. Vehicle service Sandy always takes care of my car each time I come in for service . I live in Los Angella most of the time but wait to service my vehicle until I am i Sandy always takes care of my car each time I come in for service . I live in Los Angella most of the time but wait to service my vehicle until I am in the Palm Springs area as I km comfortable with the service staff at BMW of Palm Springs. More

Excellent Service Had my 5 Series BMW detailed after an unfortunate encounter with a sprinkler head that pelted my car with highly mineralized water that would not come Had my 5 Series BMW detailed after an unfortunate encounter with a sprinkler head that pelted my car with highly mineralized water that would not come off. Turned it over to the xxxxxxat the dealer BMW of Palm Springs. Chris took excellent care of us and returned our car in no time looking as good as the day it came off the lot. Thank you Chris for taking such good care of us, we do appreciate your professionalism and kind regard. More

Poor Communication Dropped off car for 10am appt.on Tuesday. Wednesday there was no word, Thursday PM no word so I called and was told they were working on it but still Dropped off car for 10am appt.on Tuesday. Wednesday there was no word, Thursday PM no word so I called and was told they were working on it but still no word by the end of day. Friday PM... STILL no word until I called and said that they’d had the car for 3 1/2 days with not a peep of information from them other than they they were diagnosing it. Finally picked up my car at 6pm on Friday and only needed a new battery. I could have taken care of that at my local gas station. All communication with this dealership came from my side. A beautiful facade of professionalism, but not backed up by services. More

Great service My 08 bmw was going on neutral by itself while driving, they were able to fix it just for $370 Bryan Gacayan is the man in service My 08 bmw was going on neutral by itself while driving, they were able to fix it just for $370 Bryan Gacayan is the man in service More

Great experience I’ve always had a great experience working with Michael Pope, he is amazing and the reason why we come back to BMW of Palm Springs time and time agai I’ve always had a great experience working with Michael Pope, he is amazing and the reason why we come back to BMW of Palm Springs time and time again. More

PS BMW Paid off my car when it came off lease. As always, any dealing with a car dealer took way too long. After arriving I was informed that a cashier’s c Paid off my car when it came off lease. As always, any dealing with a car dealer took way too long. After arriving I was informed that a cashier’s check was required - if I had known in advance I could have come with one in hand More

Top of the line service, great pricing & smooth transaction Mr. David Ball, internet sales manager at BMW of Palm Springs, turned my new car lease experience into a very pleasant experience. I returned my expir Mr. David Ball, internet sales manager at BMW of Palm Springs, turned my new car lease experience into a very pleasant experience. I returned my expired leased car and picked up my newly leased car, domed the documents in total of less than 30 minutes. Highly recommend this dealership. More

Pleasant car buying experience Salesman, Phil, was courteous, knowledgeable, and helpful. Product specialist, Jennifer, was very through in explaining the car's features. The F&I Salesman, Phil, was courteous, knowledgeable, and helpful. Product specialist, Jennifer, was very through in explaining the car's features. The F&I specialist was helpful and arranged loan for me through BMW. More