BMW of Palm Springs

Purchase of New BMW This past Saturday, I submitted an email request to be contacted by BMW of Palm Springs to purchase a new X7. Michael Pope contacted me within the ho This past Saturday, I submitted an email request to be contacted by BMW of Palm Springs to purchase a new X7. Michael Pope contacted me within the hour even before actual business hours. He was amazing to work with. He was diligent and efficient. He got me the best deal on the new car and I was able to complete all my paperwork with him over the phone. He responded to my texts and emails quickly and spent a lot of the day working with me. I was only able to get to the dealership at the end of the day and wanted to be in and out quickly. When I arrived to finalize the paperwork and pick up the car, he had the car waiting for me in the front and the team ready to close the deal quickly. When I finally met Michael, I felt like I knew him. He had gone through great efforts to get me a good price and work with me all day to get the deal done. I am so appreciate of all his help. The manager also came out to greet us and you can tell this was a dealership composed of a great team. Highly recommend BMW of Palm Springs. Will definitely go back there for our next car. More

yearly service I always have a good experience when bringing my car in for service and I so appreciate my advisor Chris. He is always so helpful. I always have a good experience when bringing my car in for service and I so appreciate my advisor Chris. He is always so helpful. More

Great customer service! Love BMW Palm Springs!!! If I didn’t have Sandy there at the front desk I would be lost. Sandy is so nice full of information and has your back. Love BMW Palm Springs!!! If I didn’t have Sandy there at the front desk I would be lost. Sandy is so nice full of information and has your back. More

Service Excellent reaction and resolution to a difficult issue. Sandra should be recognized for her astute handling of my predicament. She was professional an Excellent reaction and resolution to a difficult issue. Sandra should be recognized for her astute handling of my predicament. She was professional and thorough in researching the issue and in resolving it. She is an asset to your dealership and retained my business. More

Salesman Mike Pope After 60 days of phone negotiations Michael Pope was true to his word and delivered my beautiful Z4 Roadster. All financial details and terms were spo After 60 days of phone negotiations Michael Pope was true to his word and delivered my beautiful Z4 Roadster. All financial details and terms were spot on and I drove away having experienced the best sales experience ever. His knowledge and experience with even the minor details is beyond reproach. Go see Mike!! More

The Ultimate Service! Michael Pope was a great! I went in to look and test drive and ended up buying. Michael Pope & Doug Small took all the time in world and never applied Michael Pope was a great! I went in to look and test drive and ended up buying. Michael Pope & Doug Small took all the time in world and never applied any pressure. He made this one of my best car buying experiences ever. He even followed up with me since my purchase to make sure I was happy and answer any questions. I would recommend him to anyone! Great job!! More

Very pleasant experiene The experience was as pleasant as it could be. Nick was a great salesperson. The process was much less painful than my other car buying experiences. The experience was as pleasant as it could be. Nick was a great salesperson. The process was much less painful than my other car buying experiences. I really appreciated not being pressured about anything. More

The best car buying experience Phil was so accommodating and non pressuresome..I have purchased many cars and by far Phil and the team were simply the best! I will be back for my ne Phil was so accommodating and non pressuresome..I have purchased many cars and by far Phil and the team were simply the best! I will be back for my next purchase More

Easy and smooth Dropped off car for 8AM appt, received a text review of diognostics about an hour after drop off, we made our selection of services and car was ready Dropped off car for 8AM appt, received a text review of diognostics about an hour after drop off, we made our selection of services and car was ready for pick up by 11:30AM. Very happy with service! More

Service My service advisor Stan was amazing. Even being so sick with the flu, still coming into work, he gave me the utmost amazing service, answered my quest My service advisor Stan was amazing. Even being so sick with the flu, still coming into work, he gave me the utmost amazing service, answered my questions, and was so kind. I had to wait a week for my appointment just to get a loaner car, he explained the situation when I called for the appointment, I explained I am alone here and had a few appointments. Kudos for that Stan for allowing me to have a loaner vehicle. That's a Wow for me. Thank God for that. I am sick and had infusions that I couldn't miss. Thank you again. I wish I could upgrade my vehicle, but it would take a miracle owning a BMW has been a dream, and dealing with dealership has been a breath of fresh air. Thank you. Trish Wyckoff More