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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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March 14, 2024

Sandra is always helpful and professional, as is the rest of your staff. A pleasure More

by DJFDJF77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Great team; super helpful! They go out of their way to make the customer feel special! Excellent service professionals! More

by MGEIGER760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Kind courteous efficient very helpful in explaining everything that is happening with the car fabulous More

by LIVERQUEEN1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibriham. 20 ⭐️
March 13, 2024

Service at Palm Springs BMW just keeps getting better. Thanks to Bryan for coordinating everything so well. I like the video and commentary of the underside of my car and the electronic communication to k More

by homan@mayo.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

The service was excellent from start to finish l appreciate friendly welcoming and professional mindset More

by GPM1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Savanna was great and super helpful through a very frustrating experience! She put me at ease, even though I was very upset about the situation at hand. Bobby was also amazing at helping me get my car More

by caseyb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
March 11, 2024

As always amazing service, I’m always kept informed and in a timely fashion have my vehicle back More

by Mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs! We're thrilled to hear that you had an amazing service experience with us and that you were kept informed in a timely manner. Providing excellent service and keeping our customers satisfied is our top priority. If you ever need anything else or have any questions, feel free to reach out. We appreciate your continued trust and support!

March 10, 2024

Bryan is a Berry good, and understanding Service manager. Your store people in general are friendly, and profesional. Your repair prices are high. Thank you, Julio Hoffmann More

by Onetoten
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pope, Karen Gannon
Mar 11, 2024 -

BMW of Palm Springs responded

Thank you, Julio Hoffmann, for your kind words about Bryan and our team at BMW of Palm Springs. We're delighted to hear that Bryan provided excellent service and that you found our staff to be friendly and professional. We appreciate your feedback about our repair prices, and we're constantly striving to offer competitive pricing while maintaining the highest quality of service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again!

March 09, 2024

Great service assistance and quick repair service, great experience and expertise Friendly service and amenities More

by ARTKONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

The facility is well laid out, clean and very functional. The employees were pleasant, helpful, and knowledgeable. Savannah knew the task at hand, as well as other financial and promotional products. Very sa More

by ANN.CHAMBERLIN01
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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