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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews

921 Reviews of BMW of Palm Springs - Service Center

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March 02, 2024

Excellent rep. Very nice personality. I have worked with Sandy for several years and always get excellent service. More

by johnfsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

I appreciate how quick And helpful the service center is in getting my car ready. It’s always a pleasure working with Chris. More

by ZOEUSER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Your prices are too expensive. It took three weeks to change one part. Juan was nice. More

by PALMDESERTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Gacayan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Service representative Chris Hapner was excellent in getting my car inspected and ready for the expert work the mechanics did. Also great advice on payment options. Feel I'm back on the road with car in More

by CRVBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Juan Is Amazing "Simply the Best ! !!" keep up the good work Great Post Follow -up Seamless More

by BKKBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Scheduling was disorganized. Took 2 days for a simple check up that was supposed to take a couple of hours because too many cars ahead of me. I had an appointment. More

by DAVIDPSCHREIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Sandra was very efficient . Loved the inspection video. My car was ready when promised. Thanks More

by SILVIAYPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Service appointment was easy to set up. Service was as expected. However I think they may have oversold on the need for a new tire (due to tire depth). Vehicle only had 18,000 miles on it. More

by zbrock53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Very attentive. Word word word word word word word word word word word word word. More

by DOGQUEEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Savanna is a great service provider! She does her best to make sure I'm getting discounts that are available and making sure I have a loaner whenever possible. She makes the service aspe More

by tom@breitfeller.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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