Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
921 Reviews
Call Service Center (760) 699-2500

921 Reviews of BMW of Palm Springs - Service Center

Sort by
January 12, 2024

Savannah was very professional and very knowledgeable, plus Savannah is very personable! Very pleased with service results! More

by RANDALL.JENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're thrilled to hear about your positive experience with Savannah. It's great to know that she was very professional, knowledgeable, and personable. We appreciate your kind words and are pleased that you are very pleased with the service results. If you have any more automotive needs, don't hesitate to reach out. We look forward to serving you again!

January 12, 2024

Easy to make appointment, service advisor pleasant and helpful, staff helpful and responsive, service completed as promised. More

by aguilar6822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're pleased to hear about your positive experience with our service. It's great that making an appointment was easy, and your service advisor was both pleasant and helpful. We strive to be responsive and helpful throughout the entire process, and we're glad the service was completed as promised. If you ever need further assistance or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

January 12, 2024

Bryan and others at BMW-PS were great. We are here on vacation. Driving cross-country triggered some routine maintenance items. Brian and his team did a great job getting us an appointm More

by SANDERSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs, and we're delighted to hear about your positive experience with Bryan and our team. It's great that they were able to assist you efficiently during your vacation and address the routine maintenance items triggered by your cross-country drive. We appreciate your kind words, and if you have any more automotive needs or questions, feel free to reach out. Safe travels on the rest of your vacation, and we look forward to serving you again in the future!

January 11, 2024

Efficient, friendly and competent. Everyone was extremely helpful and the premises were a pleasant place to wait. More

by dgilzow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're delighted to hear about your positive experience with our team. It's fantastic that you found our service efficient, friendly, and competent. We're committed to providing helpful assistance, and we're glad you found our premises to be a pleasant place to wait. If you have any more automotive needs or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback and look forward to serving you again!

January 06, 2024

Sandy’s responsive and understands the consumer. I appreciate her good service. Most of all, I trust her which is a rare quality these days. More

by DKBARNESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for your positive feedback about Sandy! We're delighted to hear that she is responsive, understands the consumer, and provides good service. Trust is a valuable quality, and we're honored that you trust Sandy and our team at BMW Palm Springs. If you have any more automotive needs or questions, feel free to reach out. We appreciate your trust and look forward to serving you again!

January 05, 2024

Fast and easy. Sandy and Molly were excellent in assisting me and answering all questions. More

by MINDY.DADON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for your feedback! We're glad to hear that Sandy and Molly provided excellent assistance, making your experience fast and easy. If you have any more questions or automotive needs, feel free to reach out. Thanks for choosing BMW Palm Springs!

January 05, 2024

Very professional service appointment. I will be making another appointment to have new tires put on soon. More

by pampatty59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

We appreciate your positive feedback about your professional service appointment. Thank you for choosing BMW Palm Springs, and we look forward to assisting you with your new tires soon. Your satisfaction is our priority.

January 05, 2024

Savanna was excellent. She communicates very well and her responses were honest and prompt. She is also very professional and friendly. More

by SPAGO1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for your kind words about Savanna! We're pleased to hear that she provided excellent communication, honesty, and prompt responses. Your satisfaction is important, and we appreciate your trust in BMW Palm Springs.

January 04, 2024

Bryan is a pleasure to deal with. He is very professional, competent and friendly. He is also very accommodating. . More

by JOANSKLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for your positive feedback about Bryan! We're glad to hear that he is a pleasure to deal with, professional, competent, and accommodating. Your satisfaction is our goal, and we look forward to serving you again.

January 03, 2024

Bryan is a pleasure top off I got a loaner 😊 thanks Bryan! Happy New Year More

by JWHITEMARINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of Palm Springs responded

We're glad to hear that Bryan made your experience a pleasure, and we hope you enjoy your loaner! Thank you for choosing BMW Palm Springs, and we wish you a Happy New Year.

1
...
37
38
39
...
93