BMW of Peoria
Peoria, IL
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Bought two cars one day, easy upfront to deal with. Jim even went to sister dealership to get a car we wanted to look at. Great job BMW of Peoria. even went to sister dealership to get a car we wanted to look at. Great job BMW of Peoria. More
Great sales experience for older convertible Went to look at used convertibles. Salesman John had everything ready and out on the lot as follow-up to my initial call. Very professional and effi Went to look at used convertibles. Salesman John had everything ready and out on the lot as follow-up to my initial call. Very professional and efficient, and got a lot of attention even for an older pre-owned car (2004) that was not a high-dollar sale. Sales manager and general manager all checked in multiple times. First-rate show-room. Would buy again in a heartbeat and specifically seek out this dealership - best buying experience I've had! More
Frustrating experience Ours was a frustrating experience; hopefully the dealer will work diligently to resolve some of the issues; and hopefully the experience of others wil Ours was a frustrating experience; hopefully the dealer will work diligently to resolve some of the issues; and hopefully the experience of others will be better than was ours More
This is the best car dealership by far. I have dealt with 3 different car dealerships within the last month and a half. I can honestly say BMW of Peoria will continue to get my family's business. Every per 3 different car dealerships within the last month and a half. I can honestly say BMW of Peoria will continue to get my family's business. Every person that we dealt with at this dealership treated us and our family as if we were their family. We were truly blessed by our visit and conversations with each of them. We will definitely be recommending BMW of Peoria to everyone. God blessed us with our new van and the people that sold it to us. Thank you BMW of Peoria team. May God continue to bless all of you, your families, and all of your customers. More
BMW Peoria review From start to finish, BMW of Peoria made the process of purchasing my first 2020 228xi flawless. When I pulled up to the dealership my new car was spo From start to finish, BMW of Peoria made the process of purchasing my first 2020 228xi flawless. When I pulled up to the dealership my new car was spotless and sitting up front waiting for me to take off in. John Rumley and the rest of the staff were so friendly. We are happy we chose BMW of Peoria! More
Great customer service at BMW of Peoria. We appreciate the time and care they put into helping us find the right vehicle at the best price. Always a pleasure to work with Jim Schertz. the time and care they put into helping us find the right vehicle at the best price. Always a pleasure to work with Jim Schertz. More
Outstanding dealership providing excellent selection and service! We've had the opportunity to work with Jim Schertz over the years and he always goes above and beyond to help us get the best deal! service! We've had the opportunity to work with Jim Schertz over the years and he always goes above and beyond to help us get the best deal! More
Would definitely buy a new car from Jim Schertz again! My experience with Jim Schertz has always been good. I have bought several of my last cars from him. He is always extremely helpful and knowledgeabl My experience with Jim Schertz has always been good. I have bought several of my last cars from him. He is always extremely helpful and knowledgeable. More
This is the worst car dealer for service. We’ve been servicing our car at other dealer in Chicago Area since we owned it in 2015. When we moved to Peoria we had to deal with this dealer twice. First servicing our car at other dealer in Chicago Area since we owned it in 2015. When we moved to Peoria we had to deal with this dealer twice. First, We had to go when car notified us for low engine oil level. They added the oil and when we went to pickup the car the engine hood sensor start alerting that the hood is still open. We asked the adviser to check it he said he has no time we should schedule another appointment which the first available in two weeks! So we had to take it to outside shop to replace the hood latch. Second happened last week, we wen for routine service for engine and break oils. They performed both services but they didn’t clear the break fluid service from the car computer because we didn’t accept to replace cabin’s Micro filter What does Air filter has to do breaks service?! and air filters for $300! I thought it’s service advisor issue but I spoke with his supervisor and he didn’t care. Bottom line, If you love in Peoria don’t own BMW! . More
Do not do business with Chris Wood or BMW of Peoria Do not do business with Chris Wood "Woody". Do not do business with Sam Leman (owner of BMW of Peoria). Ironically, all the negative reviews of this d Do not do business with Chris Wood "Woody". Do not do business with Sam Leman (owner of BMW of Peoria). Ironically, all the negative reviews of this dealer ship are focused on Woody. It appears that dishonesty and misleading people is Woody's motif. Except for November 9th to 1tth, 2017 when he got all his FaceBook friends to write positive reviews. He must have been in trouble! Woody wasted 6 hours of our time on Saturday. My wife, my 1 year old, my 4 year old, and me. 6 hours! We had reached an agreement and signed a purchase offer and they kept us waiting another couple of hours. In the interim plates were transferred and at the dealer's direction, all our stuff was transferred from our Q5 to what we thought was our new (used) Q7. 5 hours after we've been there Woody comes up to us and says "there is no way around this. I can't sell you that car". His "story" was that he had agreed to sell us the incorrect vehicle. They have 2 of them for sale currently. This is the sales manager, not a rep. Immediately after not accepting any accountability whatsoever for his mistake, he lied to us again. The sales rep Jim did not make a mistake, and the business manager caught Woody's mistake. Woody made the mistake. Woody would not accept accountability. He then has the gall to tell us that he's $4k under on the deal. As we get up to walk out, he changes his story and tells us he's $2k under and will sell it to us for $2k more. What's even more important about this story is that our offer to buy and trade were both well within the KBB range for the Q7 and our trade. This guy is a liar and a crook, and every single other review that mentions his name reflects the same. I will happily send everyone I know to any other dealer. Regardless of what car they want to buy, I will make sure they do not go to a Sam Leman dealership of any kind. Bad culture. And please read all the reviews out there on Yelp and Dealer Rater and elsewhere about "Woody". Similar experiences everywhere. More