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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

April 23, 2023

BMW of Ramsey always provides outstanding and prompt service and extremely qualified service. They have offered us almost 20 years of Outstanding Service. More

by spinedoc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in the service departments
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to choose BMW of Ramsey for nearly 20 years! Our team will always be here to provide quality service. Until your next visit, safe travels.

April 22, 2023

Good experience due to Jason. Price was high though. Jason was very knowledgeable. However, I paid too much for the limited amount of work done. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for sharing this candid feedback. While we are pleased to know Jason provided an excellent experience, we regret to see you have concerns regarding your service quote. Should you feel our team can address any questions you have regarding this, don't hesitate to reach out. We are happy to help.

April 22, 2023

Rude. He couldn't be bothered and had a patronizing tone. I will not be returning because of him regardless of my oil change deal. More

by kelnyc97@optonline.net
Recommend Dealer
No
Employees Worked With
Kenny
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Apr 26, 2023 -

BMW of Ramsey responded

Hello, We regret to see the feedback you have shared here regarding the team member your worked with. When possible, please consider reaching out to me directly. The opportunity to learn more about your visit and work towards a more positive outcome would be greatly appreciated. Jim Crowe 551.777.5590 Service Director

April 22, 2023

BMW of Ramsey provided excellent service and quality work during my recent maintenance visit at the dealership More

by ECKI1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to BMW of Ramsey for service! We are happy to have provided you with quality work and an excellent experience. Until your next appointment, safe travels.

April 22, 2023

One of my best car buying experience. Andrew was amazing, very professional. Definitely I will go back to them in future. 👍🏻 More

by PARAGVORA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for placing your trust in our team to assist with your recent vehicle purchase! Providing you with a professional and smooth process was our pleasure. We look forward to having you back at BMW of Ramsey for any future needs.

April 22, 2023

Took longer than it should’ve to resolve service issue but ultimately they did the right thing More

by NEIL.POSNER
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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Apr 26, 2023 -

BMW of Ramsey responded

Neil, thank you for sharing this candid feedback. Our team apologies again for the wait you encountered and are happy to have ultimately satisfied the needs of you and your vehicle. In the future, we hope to have the opportunity to improve upon this experience.

April 22, 2023

Satisfied can’t ask for more. Happy with my car. No complain. Enjoying the service More

by Kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Kramer, thank you for this concise and kind review of your recent experience with our BMW of Ramsey team. Knowing you are happy is what allows us to be happy! For any future needs, please continue to keep us in mind.

April 22, 2023

Always willing to make a deal and very interested in retaining your business. He has been a great addition to the BMW of Ramsey family. More

by RREDCROSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos, Robert Redcross
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Apr 26, 2023 -

BMW of Ramsey responded

Earning customers for life is what our team is here to do. We are happy to know you experienced this feeling during your recent experience. The BMW of Ramsey family looks forward to your next visit.

April 22, 2023

Professional and efficient service in a reasonable time frame. Friendly attitude, nice area for customers to wait . More

by anatoly.verdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Hey Anatoly, Thank you for taking the time to share this review following your service. Providing you with an efficient and professional experience was our pleasure, and we hope to have you back at BMW of Ramsey for any future service needs.

April 22, 2023

I am very happy with the service advsor Ted he kept me informed and the mechanic was good but I was very disappointed in your service appt scheduler. I asked if I could get a loaner and I was told my car More

by PATTIH0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted C
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Patt, thank you for this candid feedback. While we are pleased to know your service went well, we are sorry to learn of the inconvenience caused by our service scheduler. I can assure you this feedback as been shared with the team. In the meantime, your business is greatly appreciated and we hope to have the opportunity to improve upon your next visit.

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