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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

April 20, 2023

The service was quick, the video was informative, and Kenny was very accommodating. A fair experience. More

by DBURZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Apr 28, 2023 -

BMW of Ramsey responded

Thank you for choosing to bring your BMW to our team at BMW of Ramsey for service! We are happy to read our team member, Kenny, provided you with a fair experience. For any future service needs, we hope you will continue to keep our team in mind.

April 19, 2023

Quick service. Nice place to wait. Close to my home in the great state of New Jersey. More

by SEANOCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 26, 2023 -

BMW of Ramsey responded

It is a pleasure to be serving you and the great state of New Jersey, Sean. Thank you for choosing BMW of Ramsey as your preferred dealer and service center.

April 19, 2023

Juan had been outstanding in handling the repair process of my car following extensive damage caused by a valet park worker. He kept me informed all the way, regularly called me to give me updates and han More

by JULIEN.BELLORGEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras
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Apr 26, 2023 -

BMW of Ramsey responded

Julien, our team certainly understands how important cars can be in our lives, and are happy to have kept you up to date while working to perform the repairs in a timely and quality manner. We will be sure to pass your kind and detailed feedback along to Juan, and hope that you will continue to keep BMW of Ramsey in mind for any future needs.

April 19, 2023

The client experience was outstanding, from the professional service technician to the customer service associate. Well done as usual. More

by stephenmflanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

BMW of Ramsey responded

Thank you for returning to our team at BMW of Ramsey. As usual, we are more than happy to have provided both quality customer and vehicle service. Until your next visit, safe travels.

April 18, 2023

Helpful and professional, excellent follow up while your car is in for service, and afterward: More

by elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia in service, Juan Ferreiras
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Apr 18, 2023 -

elizabeth responded

Thank you for all your help with my 440, the accident was traumatic, and you helped me navigate the process with care and concern.

May 20, 2023 -

BMW of Ramsey responded

Hey Elizabeth, thank you again for choosing BMW of Ramsey. We will always be here to provide helpful and provide communicative, helpful and professional service. For any future automotive needs, we hope to have you back.

April 18, 2023

My only real interactions with the dealership is via my service advisor Anna Marie She is the consummate professional, not only in her customer relations, but in her technical knowledge and mechanical ex More

by fred.walfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Fred, it is a pleasure to know that our team member, Anna, has earned your confidence. We aren't surprised to read her expertise has shined though during her interactions with you, and look forward to having you back at BMW of Ramsey for any future due service.

April 18, 2023

great service though still trying to figure out how to get my weather app back More

by RMETZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Hello, I'm happy to see your vehicle service appointment went great. Should you need help with your weather app, don't hesitate to reach out to our sales team. Most times, they are able to help navigate vehicle displays.

Apr 26, 2023 -

BMW of Ramsey responded

Hello, I'm happy to see your vehicle service appointment went great. Should you need help with your weather app, don't hesitate to reach out to our sales team. Most times, they are able to help navigate vehicle displays.

April 18, 2023

Chris came over to install a new tire on the passenger side. He was very polite and pleasant. More

by Brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team for tire replacement, Brigitte. We are happy to hear or team provide to be polite while providing this service, and we hope you will consider returning to BMW of Ramsey down the road.

April 18, 2023

Tubo excelente no tengo queja el personaje fue muy amable y me resolvieron el problema de mi BMW More

by Duanny557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON SONION 5 star ?? , Robert Redcross
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Apr 18, 2023 -

Duanny557 responded

Excelente servicio desde el personaje de venta hasta el personaje del servicio no tengo queja VERÓNICA CHICAS LA MEJOR EN VENTA MUY DULCE Y AMABLE

May 19, 2023 -

BMW of Ramsey responded

Hola, Agradecemos la revisión. Nos complace que su tiempo con nosotros haya sido una experiencia agradable. Esperamos volver a trabajar con usted pronto.

April 18, 2023

Great service by Jason. Very helpful and accommodating. My car was in for a recall but they did a quick check on other items as well. More

by denisecolaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Denise, we are happy to have fit in some inspections at the time of your service as well, to ensure your vehicle was in tip-top shape. If there is any further service need our team can help with, we hope you will consider returning to BMW of Ramsey.

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