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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

April 18, 2023

The service team was very knowledgeable and courteous as they rectified my problem. I truly appreciated their professionalism. More

by gilbert4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

And we truly appreciated your business, Gilbert! Thank you for sharing these kind words for our service team. Providing knowledgeable and courteous service is our pleasure.

April 18, 2023

I appreciate the service and attentiveness of Ben A. He is focused on providing an efficient experience for me. More

by MATTHEW.LEONARD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben A
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Apr 26, 2023 -

BMW of Ramsey responded

Matthew, thank you for taking the time to share this kind shoutout of our team member, Ben. Knowing he provided an efficient and attentive experience is great! In the future, we hope you will return to Ben and the BMW of Ramsey team for service.

April 17, 2023

Timely work done. Car was washed and returned promptly. Team could been more knowledgeable on what items need attention More

by RonH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Ron, thank you for this candid feedback. While we are pleased to see you were happy with the time it took to complete the repairs, as well as the cleanliness of your vehicle upon pick-up, we regret to see you did not receive the summary and recommendations you had hoped for. Should your questions remain unanswered, please don't hesitate to give us a call. We would be happy to help.

April 17, 2023

Great work, excellent mechanic, as always the service is incredible. Thank you so much for everything More

by pwrtrimtechs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to choose our team at BMW of Ramsey for your vehicles service. Our team is happy to have provided a quality experience all-around. For any future service needs, please continue to keep us in mind.

April 17, 2023

Excellent customer service. Tod has always been very helpful and accommodating . We always go back to him and he never disappoints More

by Marta Gandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to return to BMW of Ramsey and our team member, Ted, Marta. We are pleased to know his service always meets your expectations, and look forward to your next visit with us. In the meantime, safe travels!

April 17, 2023

I was very satisfied with the service I received from my service specialist as well as the service department as a whole More

by psmcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team at BMW of Ramsey. We are happy to read you enjoyed your experience with your Tech and the team as a whole. For any future needs, please continue to keep our team in mind, we are happy to help!

April 17, 2023

Employees are all very helpful. Nice clean dealership. I would definitely recommend this place for anyone looking for a BMW. More

by CESCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Providing you with a clean and enjoyable service experience was our pleasure! Thank you for choosing to bring your vehicle to our team at BMW of Ramsey. We look forward to having the opportunity to work with you again down the road.

April 17, 2023

very nice a clean place staff is cery polite and attentive 😃 excellent service and communication More

by jorgegonzalez5512@gmail.com
Recommend Dealer
Yes
Employees Worked With
jason
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Jorge, thank you for this kind feedback. Our team is happy to offer attentive and communicative service, and we hope to have the opportunity to work with your further in the future. For now, safe travels!

April 17, 2023

Customer service is outstanding. Anna is a top notch professional. I would recommend your service department. More

by DAYSNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Thank you for your willingness to recommend our service department! We are pleased to read Anna has provided you with outstanding service at the time of your visits, and look forward to having you back at BMW of Ramsey down the road.

April 16, 2023

Ted was very helpful. Offered oil change I was unaware I was entitled to. He was very friendly. They also washed my car. More

by PMARSALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for trusting our team at BMW of Ramsey to provide your vehicle with proper care. We are happy to have performed your oil service and returned your vehicle to you with a fresh wash. Until your next visit, drive safe!

Apr 26, 2023 -

PMARSALA responded

My only problem is when I call for service they don’t answer the phone. I had to go to the dealer to make the appointment

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