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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

April 16, 2023

They were friendly, helpful and great to work with. I was pleased with my purchase and the price More

by SAMGOERTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelo Garcia
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Sam, it is a pleasure to read you are happy with your experience and the deal you landed on here at BMW of Ramsey! Working with you was a pleasure and we look forward to having you back for any future needs.

April 16, 2023

Very good customer service I was satisfied very friendly pleased with there kindness would recommend More

by TONYARODES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny casares
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for your willingness to recommend our team, Tonya! It is always a pleasure providing kind and welcoming service. In the future, we look forward to working with you again here at BMW of Ramsey.

April 16, 2023

Great service. I was provided with a loaner car until my car was ready. My service person communicated with me by text on the progress of my car. Also like t More

by KEITH.WHYTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Keith, we are happy to have remained in contact throughout your vehicles service, and are happy to know you enjoyed the loaner vehicle we provided during your wait. Until your next service, enjoy the road ahead!

April 16, 2023

Everyone at the dealership has been wonderful. Taken care of every issue that has come up. Anna my service rep was great and of course George my salesman is the best. More

by artdipietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for sharing your experience with our team members, Anna and George! We are pleased to know that each of your concerns were addressed at the time of your vehicles service, and hope to have you back at BMW of Ramsey in the future. Have a great day!

April 16, 2023

Everything went ok. I’m disappointed with my model. It seems to always have a computer issue. When picking up my car, I had to wait 45 min. Even though car was ready sin More

by Tinachokong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 26, 2023 -

BMW of Ramsey responded

Hi Tina, thank you for taking the time to share your thoughts with our team. While we are happy to know your visit wen't well overall, we are sorry to know of the wait time you experienced at the time of your pick-up. I can assure you this feedback will be shared with our team in hopes of improving future experiences.

April 16, 2023

The Service Rep was efficient, courteous and kept me updated as to the status of my vehicle. He arranged the loaner and all went smoothly More

by Marc Luvshis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

We are pleased to see all went smoothly, Marc! Thank you for bringing your vehicle to our team at BMW of Ramsey. We look forward to continuing to provide courteous and efficient service during your future visits.

April 16, 2023

Took care of my concerns after the purchase of X 7. James and Benjamin from service department were excellent. I was hoping Alfredo from sales should have did same thing. I want hesitate to go back More

by Sonny G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lisciotto
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin , Robert Redcross
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Apr 26, 2023 -

BMW of Ramsey responded

Congratulations on your new X7, Sonny. Our team is happy to have addressed each of your concerns throughout the process. We look forward to having you back for your next due service.

April 16, 2023

The best place to service or buy your BMW or perowned vehicle. A staff I found willing to work with you to achieve your final outcome. More

by RREDCROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for recommending BMW of Ramsey to those looking to purchase a BMW! Working with our customer to find the perfect fit is our pleasure, and we hope to have you back for any future needs.

April 15, 2023

Nice professional dealership with nice cars and welcoming staff very nice and friendly customer service as well More

by SHAWNDON01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
My sales rep sydannie
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for allowing our team the opportunity to earn your business, Shawn. We are happy to have shown you professional and friendly service. Upon your next due service, we hope to be seeing you back at BMW of Ramsey.

April 15, 2023

Everyone at this dealership is so helpful and friendly. Andrew in sales particular went above and beyond to help my wife and I get the car we wanted. Certified Pre-Owned but Julio went above and beyond an More

by SIRIZARRY367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you to you and your wife for considering our pre-owned inventory when shopping for a new vehicle. We couldn't have been happier to find we had a great fit for your family. Enjoy your new car, and please don't hesitate to return to BMW of Ramsey for any future needs.

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