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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

April 07, 2023

Always professional, provide a good experience. The service representative, Anna P., looked for promotions that I could take advantage of. The video of the car from the repair shop showing what nee More

by PB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

BMW of Ramsey responded

Thank you for taking the time to review your service experience with our team member, Anna! We are happy to have remained communicative, and ensured you were able to utilize any current promotions. Upon your next due service, we hope to have you back at BMW of Ramsey.

April 07, 2023

Always never disappoint the quality of work done right and service department very helpful for anything I need. More

by Cjyankee2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to look to our service team at BMW of Ramsey. We are happy to provide quality and helpful service. Until your next appointment, we wish you safe travels.

April 06, 2023

The service department let me know, every step of the way, progress being made and cost of repair. Very professional! More

by CL7361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

BMW of Ramsey responded

We are happy to have kept you in the loop in regards to your vehicles service progress, and would like to thank you for taking the time to review your experience with our team. We hope to have you back at BMW of Ramsey down the road.

April 06, 2023

Great service and good communication. Overall pleased with my experience at this dealership. Thank you. More

by KERI.DONOFRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Apr 06, 2023 -

BMW of Ramsey responded

High-quality service paired with good communication is exactly what our team hopes to hear from customers post-visit, Keri! Thank you for going out of your way to share this kind feedback. We look forward to performing any future service needed for your vehicle here at BMW of Ramsey.

April 06, 2023

Excellent service and good personal friendly staff I will recommend to anyone very helpful people More

by RAULSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DOUGLAS JARAMILLO AT THE SHOP, Marcelo Garcia, Juan Ferreiras
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Apr 06, 2023 -

BMW of Ramsey responded

Thank you for your willingness to recommend our team, Raulson. We are pleased to read you found our team to be welcoming, and hope that they will have the opportunity to welcome you back for your vehicles next due service. Until then, enjoy the road.

April 06, 2023

Service is very professional and timely. The analysis on the car was timely and helped me figure out the right service. More

by VESS.TOMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

BMW of Ramsey responded

Providing you with professional, timely and informative service was our pleasure. Thank you again for bringing your vehicle to our team at BMW of Ramsey.

April 06, 2023

Ted was courteous and helped me with providing options to best service my vehicle. He got me into the loaner car I wanted and was timely and clear in communication. More

by MATE.SVORINIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted in service. 5 stars
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Apr 06, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team at BMW of Ramsey. We are happy to have shared your servicing options with you and remained in communication while you enjoyed the use of one of our service loaner vehicles. Having made this experience convenient was our pleasure, and we hope to work with you again in the future.

April 06, 2023

Ted was very efficient. He was very helpful during my service and kept me informed throughout More

by GOOFY15202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Apr 06, 2023 -

BMW of Ramsey responded

Thank you for this kind shout-out of our team member Ted. It is great to know he provided you with efficient and helpful service, and we will be sure to pass along your kind review. Until your next service, safe travels.

April 06, 2023

Outstanding customer service. Thank you for a very pleasant experience. Thank you, thank you, thank you. More

by MANNIONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos, Robert Redcross
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Apr 06, 2023 -

BMW of Ramsey responded

Thank you as well! Our team at BMW of Ramsey will always be here to provide outstanding service. We hope to work with you again in the future.

April 06, 2023

I have used BMW of Ramsey several times. Always a great experience. The service team is very knowlegeable and friendly. Scheduling is easy and the work is performed quickly and effective. More

by GUNTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jason sonion
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Apr 06, 2023 -

BMW of Ramsey responded

Hey Gunter, Thank you for returning to our team at BMW of Ramsey. We are happy to know you have experienced knowledgeable, friendly, efficient and effective service while working with our team. When your next service is due, we hope you will continue to keep our team in mind.

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