Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership
View Awards

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,513 reviews

March 30, 2023

I have been taking my BMW 6 series to this dealer for several services in the past 6 months. My service advisor. Anna Piserchia has been very professional and attentive servicing my concerns. The team ha More

by ustaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to visit our BMW of Ramsey team. Anna and the team appreciate your five-star review and we look forward to seeing you again.

March 30, 2023

They are very professional and personable. I am very satisfied with the level of customer service. More

by Peter L. MacIsaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hi Peter, We are ecstatic to hear you received professional, personable service from our team. Thank you for choosing BMW of Ramsey. We hope to have the opportunity to serve you again down the road.

Mar 31, 2023 -

BMW of Ramsey responded

Hi Peter, we are thrilled to hear our BMW of Ramey team was a five-star visit. Please feel free to come by and visit us again anytime.

March 30, 2023

Everyone has been extremely wonderful to me. Especially Andrew, Jason and Jose. They are all great at what they do. Thank you all. More

by pmzdanewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Andrew, Jose
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello, Thank you for sharing your positive experience with us. Andrew, Jason, Jose, and our BMW of Ramsey team are always happy to help. We hope to serve you again soon, but until then, drive safe.

March 30, 2023

Anna is exceptional. Her support staff is inept, unprofessional, and and simply a poor representatives of your business. Please don’t respond to me by telling me it’s dif More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

BMW of Ramsey responded

Hello, While I’m pleased to see Anna provided you with exceptional service, I regret to know you are less than satisfied with the experiences you had with the remainder of our team. I can assure you this was certainly not our intention. When available, the opportunity to learn more about your visit and work towards regaining your confidence in our team would be greatly appreciated. Jim Crowe 551.777.5590 Service Director

March 30, 2023

My car service person was very attentive and quick to assist me while I was at the show room. He prompt me. Let me know when my car was ready for pick up. Overall excellent experience. More

by mjinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello, our BMW of Ramsey team is thrilled to hear that your overall experience with our team was great. We look forward to seeing you again for another five-star visit.

March 30, 2023

The entire service department was completely courteous, my service appointment was on time and they provided excellent guidance on maintenance and maintenance recommendations More

by eweber2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hi, thank you for choosing to visit our service team here at BMW of Ramsey. Your trust in our team means a lot to us and we hope to see you again.

March 30, 2023

My service advisor Anna was very responsive, provided excellent customer service. We had a couple of hiccups with issues of low tire pressure resulting from tire rotation and the technician not updating More

by TSALE72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello, thank you for the awesome shout out to Anna. Our BMW of Ramsey team appreciates your kind feedback and we hope to see you again.

March 30, 2023

It is the best dealer that I have been went to, and the people is very friendly. More

by Aritmedes Borgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Gallahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Weinglass
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Aritmedes, thank you for such a kind five-star review of our BMW of Ramsey team. We appreciate your kind feedback and we hope to see you again down the road.

March 30, 2023

All members of staff were helpful & courteous: from the people who were cleaning to the front desk, to my agent. More

by ELIZABETH.B.CROWLEY
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hey Elizabeth, it is great to learn our BMW of Ramsey team provided you with a helpful and courteous five-star experience. Come back and visit us again anytime!

March 30, 2023

The dealership and its staff provided an efficient services and did a great job of following up on all my requests More

by ALEXLEE3355
Recommend Dealer
Yes
Employees Worked With
Danielle nussberger, Marcelo Garcia
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello, we are excited to hear our BMW of Ramsey service team provided you with such an excellent visit from start to finish. Our team hopes to see you again.

1
...
118
119
120
...
452